Tony's Fresh Market · 4 weeks ago
Service Deli Manager
Tony's Fresh Market is a company defined by shared values of integrity, respect, and collaboration. The Service Deli Manager is responsible for managing the service deli department, promoting sales, achieving profit margins, and ensuring customer satisfaction while developing team efficiency and effectiveness.
Responsibilities
Responsible for ordering, vendor communications, compliance and sanitation, service deli inventory, and controls, and management of workplace and department safety, as well as reporting, financial control, and budget responsibilities
Clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, kitchen conditions and food safety to all team members
Ensure shelves are organized with product labels
Provide exceptional service and ensure the products are handled properly, date controls are performed, ensure freshest products are rotated properly so that they are available to customers
Controls costs by constantly monitoring and improving Kitchen operations to increase profitability, combined with managing labor costs, and reducing loss due to shrink
Review Team Members' weekly schedule to ensure a fully-staffed department
Provide customer service by greeting and assisting customers, responding to customer inquiries and complaints
Prepare the weekly sales and labor projections for the Kitchen department in order to maximize sales and profits
Provides flexibility by helping in any area in order to support store needs
Demonstrates personal Customer Service excellence. Engages with customers always
Improves speed and efficiency of service provided
Qualification
Required
High School Diploma or equivalent
Preferred
Kitchen experience preferred
Bilingual in English and Spanish
Customer Service and retail experience desirable
Benefits
Competitive medical, dental, vision, and supplemental benefits
401k plan that includes a safe harbor match
Company
Tony's Fresh Market
Tony’s Finer Foods was established in 1979, with its existing location on Fullerton Ave.
Funding
Current Stage
Late StageRecent News
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