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CVS Health · 1 day ago

Bilingual Analyst, Case Management - $3,000 New Hire Bonus - Field – zip code 33624 or 33625

Tampa, FL

Full-time

Hybrid

Entry Level

$21.10/hr - $36.78/hr

1+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care. They are seeking a self-motivated and detail-oriented Bilingual Analyst to coordinate case management activities with members, facilitating their overall wellness through effective assessment and planning.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Assessing, planning, implementing, and coordinating all case management activities with members to evaluate their medical needs

Managing a caseload that includes supportive and medically complex members

Developing a proactive course of action to address issues presented to enhance short and long-term outcomes

Determining appropriate services and supports due to member's health needs, including Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports

Qualification

Behavioral health experienceCase management experienceBilingual EnglishBilingual SpanishMicrosoft WordMicrosoft ExcelMicrosoft OutlookMultitaskingPrioritizationManaged care experienceDischarge planning experienceEffective communicationAdaptability

Required

Must reside in zip code 33624 or 33625 zip code (or within 2-3 miles)

Bi-lingual (English and Spanish)

Willing and able to travel 50-75% of their time to meet members face to face in Hillsborough County and surrounding areas in FL

1+ years of experience in behavioral health or a long-term care setting

Computer proficiency in Microsoft Word, Excel, and Outlook

Bachelor's Degree required, in Social Work or related field (social services field - psychology, health administration)

Preferred

Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment

Effective communication skills, both verbal and written

Managed care experience

Case management and discharge planning experience

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.