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Gates Hudson · 1 day ago

Compliance Specialist

Chesapeake, VA

Full-time

Onsite

Mid Level

3+ years exp

Gates Hudson is seeking a Compliance Specialist to join their team, focusing on tax credit communities. The role involves conducting training, maintaining customer service, and ensuring resident satisfaction while implementing community policies.

Real Estate

Responsibilities

Conduct on-going training with office staff. This includes Fair Housing, leasing paperwork, YARDI, accounts receivable, Nexus accounts payable system, workplace safety, and any other type of training that may be needed on a daily basis

Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors

Periodic inspection with residents move-in/move-outs

Review all notices to vacate to determine the cause of the move-out. Make sure every attempt is made to save a potential move-out

Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management

Consistently implement policies of the community

Welcome and show property to prospective new residents. Also, handle incoming phone calls and complete appropriate paperwork

Constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance

Additional duties as assigned

Some weekends expected

Qualification

Tax Credit experienceLIHTC CertificationLandlord/tenant lawFair housing lawCustomer serviceWritten communicationVerbal communicationTeamworkOrganizational skillsMotivational skills