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California State University - East Bay · 1 month ago

Human Resources Benefit Programs Specialist (Temporary)

Hayward, CA

Full-time

Hybrid

Mid Level

$4,261/mo - $6,213/mo

California State University - East Bay is a regionally engaged and globally oriented university committed to academic innovation and student success. They are seeking a temporary Human Resources Benefit Programs Specialist responsible for administering employee benefit programs, including health, dental, and vision plans, while providing support and communication to employees regarding their benefits.

Higher Education

No H1B

Responsibilities

Confirm employee eligibility for benefits and process new enrollments

Collect and verify required documentation for dependents and elections

Enter and verify data in MyHR, BAS, CalPERS, and related systems

Ensure deductions are correctly processed; follow up with Payroll (PPSD) or SCO for discrepancies

Manage annual Open Enrollment, including communication, materials preparation, and data verification

Conduct dependent verification for medical, dental, and vision plans

Monitor and process 26-year-old dependent terminations and initiate COBRA notifications

Process and verify Qualifying Life Events (QLEs) such as marriage, divorce, or birth

Audit benefits data for accuracy (e.g., CalPERS, PIMS, MyHR)

Respond to employee inquiries and provide benefit information

Coordinate and present during New Employee Orientation (NEO) sessions

Communicate with union representatives and distribute updated benefit materials

Run and analyze daily benefit reports (e.g., A17, BAS activity)

Identify and correct processing errors or out-of-sequence transactions

Prepare and upload monthly Dental Files to Delta.org

Key ACA Safe Harbor data into the SCO ACAS

Identify employees eligible for COBRA due to resignation, retirement, or timebase reduction

Prepare and send COBRA packets and enrollment forms within required timeframes

Process enrollments and cancellations; verify updates in CalPERS and payroll systems

Administer benefits for FERP participants (Faculty Early Retirement Program)

Verify eligibility and adjust dental and vision benefits accordingly

Process Medicare Part B forms and support CalPERS compliance

May develop or present management positions with respect to meeting and conferring

Qualification

Benefits AdministrationPeopleSoftData AnalysisBachelor's DegreeConfidentialityTechnical LiteracyHigher Education ExperienceCommunication SkillsProblem SolvingOrganizational Skills

Required

A Bachelor's degree in a related field, or an equivalent combination of directly related experience, education and training

Ability to maintain confidentiality and to exercise considerable discretion, diplomacy, and good judgement

Ability to handle highly sensitive materials and situations, to include confidential files, and consistently using oral and listening skills

Ability to plan and organize multiple tasks and prioritize work, including setting and meeting deadlines

Demonstrated technical literacy with standard office computers, including proficiency with PeopleSoft, Microsoft Word, Microsoft Excel, PowerPoint, email, calendaring, and internet communications

Ability to draft and compose written correspondence and reports with sufficient knowledge of English grammar, punctuation, and spelling, including good proofreading and editing skills, at a level required for this position

Demonstrated ability to work relatively independently and apply good judgment in solving a wide range of problems, developing practical and thorough solutions

Demonstrated ability to communicate clearly and effectively, both orally and in writing, consistently using effective listening skills

Ability to maintain composure and tact during high stress situations and under heavy workload, with conflicting priorities, frequent interruption, and other demands

Ability to effectively handle multiple/changing priorities in a sometimes stressful environment while adhering to deadlines

A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires) must be completed satisfactorily before any candidate can be employed with the CSU