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AVAILA BANK · 1 day ago

Bank Assistant Branch Manager II

Council Bluffs, IA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Availa Bank is committed to empowering individuals to inspire and enable clients and communities to achieve financial success. The Bank Assistant Branch Manager II will oversee branch operations, mentor staff, and ensure compliance with banking regulations while supporting customer growth and satisfaction.

BankingFinancial Services

Hiring Manager

Stephanie Doll

Responsibilities

Creating/mentoring an advisory-focused team to support customer growth

In conjunction with the Branch Manager, maintains the operational soundness of the branch in accordance with policies and procedures, and federal/state regulations

Complete scheduling for all Universal Bankers

Supervise and provide work direction to assigned Universal Banker staff

Perform cash drawer audits, conduct performance appraisals, and facilitate new employee training and/or mentoring

Provide expert advice on a variety of banking products, including complex accounts, personal accounts, business accounts, and consumer loans

Develop, coach, and mentor Universal Bankers in production and growth-related activities

Attract business and consumer relationships through internal and external sales and customer service strategies

Identify business opportunities and drive customer acquisition through outbound business prospecting, networking, and referrals

Perform Universal Banker I, II, and III duties, including consumer lending

Monitor market trends and competitor activities to inform business strategies

Serve as a point of contact/have working knowledge of troubleshooting and servicing coin machines, money handling machines, ATMs/ITMs, and mechanics of the drive-up equipment (as applicable in each location)

Maintain an open level of communication with the Branch Manager, Regional Retail Leader, and/or Market President

Assist with more complex customer issues

Assist Retail leaders with other duties as needed

Qualification

Banking experienceLeadership experienceCash handlingRegulatory complianceTyping proficiencyMath skillsCommunication skillsOrganizational skillsProblem-solving skillsTime management

Required

High school diploma or equivalent required

One to three years of banking or cash handling experience

Leadership/people management experience

Demonstrated proficiency in typing with speed and accuracy; basic keyboarding skills are required

Strong math skills; add, subtract, multiply, and divide in all units of measure

Exceptional oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees

Ability to deal with complex problems involving multiple facets and variables in non-standardized situations

Exceptional organizational and time management skills; ability to function well in a fast-paced environment

Maintain a complete understanding of regulatory and compliance policies and procedures

Demonstrate a 'lead by example' mentality

Be able to work flexible hours and shifts

Travel to/from and work in multiple locations