NEXGEN Asset Management · 1 month ago
Software Implementation Project Manager
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $120K/yr
4+ years expNEXGEN Asset Management is the industry-leading Enterprise Asset Management software provider with over 25 years of expertise. They are seeking an experienced Software Implementation Project Manager to oversee the implementation lifecycle of their EAM software, ensuring clients fully leverage the platform while maintaining high standards of communication and support.
Software
Responsibilities
Lead and deliver multiple SaaS implementation projects from kickoff through deployment, ensuring scope, timeline, and quality objectives are met
Develop and manage detailed implementation plans, including timelines, milestones, and resource allocation
Proactively identify risks and mitigation strategies to ensure projects are delivered on schedule and within scope. Facilitate cross-functional collaboration with technical teams, resource managers, and SMEs to align deliverables with the overall implementation strategy
Partner with clients to understand their business objectives, workflows, and technical requirements and ensure clarity and alignment across multiple stakeholders
Analyze and document future-state business processes, including workflows, handoffs, and dependencies
Analyze large client data sets for migration and identify gaps in data integrity, create robust data mapping strategies, and ensure all data aligns with system requirements for a seamless transition
Configure and customize the NEXGEN software to meet client specifications, leveraging best practices and innovative solutions to maximize value and user adoption
Design and conduct comprehensive UAT sessions with client stakeholders to validate workflows and configurations, gather feedback, and ensure solutions meet business requirements
Oversee the deployment process, ensuring a smooth transition to the client’s operational environment. Provide real-time support during go-live and address any immediate issues
Provide post Go-Live support to clients, addressing issues and questions. Support project handoffs to support teams, ensuring customer acceptance and continuity post-go-live
Maintain clear, proactive communication with clients, internal teams, and leadership throughout the project lifecycle. Document progress, decisions, and lessons learned to inform future implementations
Qualification
Required
Bachelor's Degree
4+ years of technical project management experience leading enterprise-class B2B/SaaS software implementations, preferably with CMMS or EAM software solutions
Strong preference for candidates with direct experience in utilities, facilities, and public works (4+ years or equivalent depth of knowledge)
Strong technical aptitude with the ability to learn and adapt to new software and technologies quickly
Proven ability to translate customer requirements into actionable project plans through strong analytical and problem-solving skills
Experienced working with large data sets, including data integrity validation and mapping
Demonstrated success in managing multiple projects simultaneously while maintaining scope, schedules, budgets, and quality standards
Strong problem-solving and critical-thinking skills, with the ability to tailor solutions to customer needs
Ability to adapt quickly in a fast-paced environment with shifting priorities
Expertise in breaking down complex processes to ensure clarity, efficiency, and effectiveness
Ability to envision solutions and understand the process steps from start to finish
Outstanding communication and client relations skills, with the ability to ask critical questions, clarify business requirements, and explain technical concepts to non-technical audiences
Strong customer-facing presence with the ability to build trust, manage expectations, and maintain long-term relationships
Flexible schedule to accommodate occasional out-of-hours requests to support
Willing and able to travel to client sites within the U.S. up to approximately 20% of the time
Benefits
Three weeks of paid time off per year
Paid holidays
A 401(k)-retirement plan with employer matching
Health insurance
Other supplemental benefits
Company
NEXGEN Asset Management
Efficiently manage and sustain a comprehensive asset management program through a single software solution.
11-50 employees
H1B Sponsorship
NEXGEN Asset Management has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Early StageLeadership Team
Gaja Naik
Chief Technology Officer
Company data provided by crunchbase