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Allegiant · 1 month ago

Manager, Operations Strategy & Analytics

Las Vegas, NV

Full-time

Hybrid

Senior Level

$90K/yr - $120K/yr

5+ years exp

Allegiant is seeking a Manager of Operations Analytics who will lead a team focused on transforming operational data into actionable insights. The role involves partnering with operations leaders to deliver high-quality analytics that improve reliability, efficiency, and customer experience across various operational domains.

AerospaceLeisureTransportation

Growth Opportunities

No H1B

Responsibilities

Lead, mentor, and develop a team of 3 to 5 analysts, fostering growth in technical skills, business acumen, and professional development

Partner with operational leaders (Maintenance, Inflight, Flight Ops, Stations, Operations Control Center, Customer Care) to define priorities, shape analytics roadmaps, and align deliverables with business objectives

Translate complex operational challenges into structured analytics projects that deliver actionable insights to improve reliability, efficiency, and customer experience

Oversee the design, development, and delivery of analytics products, ensuring accuracy, clarity, and alignment with organizational standards

Establish and uphold best practices for data quality, visualization, documentation, and reproducibility across analytics deliverables

Serve as a strategic bridge between operations and network planning, ensuring operational pain points are proactively addressed through data-driven insights

Oversee analytics support for schedule development, incorporating operational considerations such as maintenance reliability, crew training, and station capacity

Direct the identification and root-cause analysis of performance issues including late flights, maintenance reliability, crew management, and scheduling parameters

Lead the development and monitoring of operational performance measures, ensuring insights on trends and anomalies drive corrective action plans

Ensure analytics deliverables support continuous improvement initiatives at both the network and local station levels through reporting, gap analysis, and recommendations

Review, guide, and validate models, forecasts, and analyses to ensure methodological rigor and appropriate use of advanced techniques (e.g., machine learning, optimization, econometrics)

Provide timely insights and ad hoc analysis to operational leaders and executives, balancing urgent decision-making needs with strategic alignment

Represent the Operations Analytics team in executive and cross-functional forums, effectively communicating results, insights, and recommendations to diverse audiences, including senior leadership

Champion a culture of data-driven decision-making within the operations organization, promoting analytics adoption and change management

Manage competing requests, set priorities, and allocate team resources to balance strategic initiatives with urgent operational needs

Monitor and report on key operational performance metrics, using data to identify trends, measure impact, and recommend improvement initiatives

Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate

Model Allegiant’s customer service standards in personal actions and when providing leadership direction

Perform other duties as assigned

Qualification

Data sourcingExtractionPythonSQLLeadershipA/B testingData visualizationStatisticsData miningAnalytical aptitudeCommunication skillsProblem-solvingCross-functional collaborationContinuous learning

Required

Combination of Education and Experience will be considered

Must be authorized to work in the US as defined by the Immigration Act of 1986

Must pass a Criminal Background Check

Bachelor's Degree

A Bachelor's degree in one of the following fields: Computer Science, Statistics, Mathematics, Engineering, Bioinformatics, Economics, Physics, Operations Research, Operations Management or related fields

Minimum of five (5) years in a technical or analytical role

Minimum Two (2) years in a leadership or people management role

Strong technical fluency in data sourcing, extraction, validation, exploration, and transformation

Proficiency in Python and SQL, with the ability to coach analysts on best practices

Experience designing and executing experiments (e.g., A/B testing, controlled trials) to assess business impact

Demonstrated problem-solving skills, intellectual curiosity, and a commitment to continuous learning

Results-driven mindset with accountability for team outcomes and alignment with organizational goals

Proven ability to build and sustain cross-functional relationships and influence stakeholders at multiple levels

Comfortable operating in a fast-paced, dynamic environment with shifting priorities

Strong computer skills, including proficiency in Microsoft Office Suite

Preferred

Master's degree in a quantitative field (e.g., Statistics, Data Analytics, Operations Research, Operations Management, Economics, Engineering, or a related discipline)

Advanced knowledge in one or more of the following: statistics, data mining, operations research, operations management, econometrics, or information retrieval

Experience in airline operations or aviation-related analytics

Strong written and verbal communication skills, with the ability to present insights clearly to diverse audiences—from frontline staff to senior leadership

High intellectual curiosity, strong analytical aptitude, and the ability to work independently while managing multiple priorities

Familiarity with AWS tools and services (e.g., SageMaker, Lambda functions, Athena) for building analytics solutions

Demonstrated experience in developing and scaling analytics standards and frameworks (e.g., QA processes, visualization guidelines, data governance)