Account Director, Client Experience jobs in United States
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Weber Shandwick · 1 day ago

Account Director, Client Experience

Weber Shandwick is a leading global communications and engagement firm, and they are seeking an Account Director to join their Corporate/Enterprise team in Chicago. The role involves developing public relations strategies, managing client accounts, and collaborating with teams to drive client success.

AdvertisingAnalyticsConsultingContentMarketingPublic RelationsReputation

Responsibilities

Developing public relations action plans; program goals; and earned /social media campaigns, targets and pitch angles that require input from senior team leadership
Play day to day account lead for retail, B2B, financial sector and professional services accounts
Managing teams and collaborating/responding to clients
Researching and writing briefing materials for client executives
Writing and editing press materials, key message documents, briefing materials, blog posts and pitch letters
Staying abreast of current industry news and trends, and sharing that information with account team members
Developing and managing timelines and weekly action plans to ensure all deadlines on client programs are met
Breaking down and managing detailed tasks with the account team associated with planning and implementing special public relations events such as press conferences and media trips
Anticipating and proactively offering solutions to senior team leadership for executional issues specific to assigned programs
Interacting with senior management and providing input into tactics and strategies
Cultivate and enhance collaborative working relationships with media through regular communications
Persuasively pitching media and securing high-profile coverage for clients
Understanding client objectives and priorities to help shape story angles

Qualification

Client service skillsMedia relations experienceStrategic planningSocial media literacyProject management skillsCommunication skillsWriting skillsAttention to detailTeam collaborationPresentation skills

Required

6+ years of communications experience, preferably in an agency environment
Understanding of and experience working with professional and financial services companies, financial markets and products is a plus
Excellent communication/presentation skills; verbal and written
Strong attention to detail and project management skills
Social media literacy with the ability to identify and recommend social program elements
Ability to multi-task effectively and work within tight deadlines
Ability to work independently and as part of a team to meet deadlines and client expectations
Confident and comfortable presenting in front of groups

Preferred

Media relations experience for financial and professional services accounts is a plus

Company

Weber Shandwick

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Weber Shandwick is a global public relations firm with offices in major media, business, and government capitals around the world. It is a sub-organization of Interpublic Group.

Funding

Current Stage
Late Stage

Leadership Team

C
Colin Byrne
CEO, UK & EMEA
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Gail Heimann
Chief Executive Officer
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Company data provided by crunchbase