Information Services Assistant jobs in United States
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Stride Bank, N.A. · 1 month ago

Information Services Assistant

Stride Bank, N.A. is seeking an Information Services Assistant to provide essential operational and administrative support for daily electronic banking processes. The role involves tasks such as data transfer, system processing, and maintaining communication with internal departments to ensure accuracy and compliance.

BankingFinancial ServicesPayments

Responsibilities

Upload and process ACH files from the network to the core system using designated file transfer software and menu options, verifying file totals for accuracy prior to completion
Memopost ACH files to update customer account balances following established procedures
Process ACH origination files multiple times daily, ensuring timely and accurate transmission
Download and archive processed files and related reports to designated network folders
Retrieve and transmit check files, validating totals and communicating confirmations to internal departments
Maintain process logs and verify completion of all daily operational tasks as assigned
Perform routine data entry, recordkeeping, and task verification
Communicate promptly with business units regarding file status, exceptions, and completion confirmations
Assist with miscellaneous daily core processing and other business tasks
Uphold confidentiality and security requirements for customer and bank information
Performs other duties as assigned

Qualification

Microsoft WindowsMicrosoft OfficeFile transfer utilitiesBanking operations experienceCustomer-service mindsetAttention to detailTime managementCommunication skillsConfidentiality understanding

Required

High School Diploma or equivalent
Proficiency in Microsoft Windows and Office applications (Outlook, Excel, Word)
Familiarity with file transfer utilities, network folders, and secure data handling practices
Strong attention to detail, accuracy, and time management skills
Excellent communication skills, customer-service mindset, and ability to follow structured procedures
Ability to work independently while maintaining reliability and accountability
Understanding of confidentiality and security requirements

Preferred

Associate's degree, vocational training or coursework in information systems, business administration, or related field
Prior experience in banking operations, information systems or technical administrative support roles

Company

Stride Bank, N.A.

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Founded in 1913 and headquartered in Oklahoma, Stride Bank, N.A. is a full-service financial institution managing over $4 billion in assets.

Funding

Current Stage
Growth Stage

Leadership Team

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Micheal Carr
Chief Technology Officer
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Rance Pappan
EVP, Chief Financial Officer
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Company data provided by crunchbase