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Leap Group · 1 month ago

Project Manager, Government Accounts (Digital Marketing/Advertising)

Cincinnati, OH

Full-time

Hybrid

Mid Level

3+ years exp

Leap Group is a passionate and innovative team focused on creating impactful marketing solutions. The Project Manager will support government-sector clients, managing a high volume of accounts while ensuring clarity, structure, and excellent service throughout the project lifecycle.

AdvertisingBrand MarketingMarketing

Growth Opportunities

Responsibilities

Own project timelines, deliverables, scopes, and budgets for all assigned government accounts

Create clarity for internal teams through detailed project plans, status updates, documentation, and risk mitigation efforts

Ensure work moves efficiently through creative, strategy, production, and development teams using standard Leap processes and our project management system, Adobe Workfront

Provide proactive forecasting of hours, resourcing, schedules, and potential bottlenecks

Maintain a consistent cadence of communication and documentation across a high volume of projects

Serve as the primary point of contact for government accounts, delivering a high-touch, service-minded client experience similar to an Account Manager

Onboard new clients, guide them through Leap processes, and ensure they feel supported and informed

Communicate project statuses, next steps, and expectations professionally and confidently

Facilitate client meetings, recap action items, and follow through to keep work moving

Identify opportunities for cross-sell/upsell or expanded engagement, working in tandem with senior Account Management leadership

Guide clients through nuanced requests or complex workflows, using discretion and sound judgment

Help uphold standards for documentation, accuracy, communication, and process consistency across government accounts

Bring a mindset of continuous improvement, contributing ideas for more efficient workflows, better tools, or clearer processes

Qualification

Client communicationProject managementAttention to detailAdobe WorkfrontGovernment sector experienceRisk managementContinuous improvementAdaptability

Required

3+ years of project management experience, ideally in an agency, marketing, digital, or creative environment (or adjacent field with highly transferable skills)

Experience managing a large volume of concurrent projects with strong attention to detail and follow-through

Prior involvement in client-facing roles, such as project management, account management, sales, customer success, consulting, or operations

Strong ability to communicate professionally with external stakeholders, including clients from government, nonprofit, or regulated industries

High comfort with processes, structure, documentation, and deadlines in a fast-paced, multi-stakeholder environment

Experience with project management platforms

Proven ability to anticipate needs, manage risk, and keep projects on track

Ability to navigate ambiguity, stay calm under pressure, and adapt quickly to changing needs