Ampersand Consulting · 1 month ago
Senior AI & Automation Lead (Contract-to-Hire)
Miami, FL
Contract
Hybrid
Senior Level, Lead/StaffAmpersand is a consulting firm focused on empowering clients and consultants in the age of AI. They are seeking a Senior AI & Automation Lead to guide the development of AI-enabled workflows and automation frameworks for a major client transformation program, blending architecture with hands-on development and strategic enablement.
AdvertisingE-CommerceMarketing
Responsibilities
Design and build AI-driven workflows that support segmentation, send eligibility, fatigue detection, and content optimization
Develop automation frameworks that improve efficiency, reduce manual work, and power centralized execution
Lead technical discovery and guide the client on AI adoption, integration points, risks, and guardrails
Translate business needs into LLM workflows, orchestration logic, and automated decision layers
Collaborate with Data Engineering, Marketing Ops, Product, and Creative teams
Define readiness for journey orchestration and Agentforce-style next-best-action automation
Provide ongoing technical leadership while enabling the client team to scale the solution sustainably
Lead technical discovery for AI-enabled segmentation, eligibility, and optimization
Design workflows for fatigue detection, predictive segmentation, and automated content selection
Build prototypes of AI assistants and automated QA logic
Collaborate with data and product teams to define schemas, pipelines, and integration points
Build and refine AI-driven workflows, agentic logic, and orchestration frameworks
Implement and document automation guardrails, error handling, and monitoring
Support predictive audience models and ongoing segmentation enhancements
Partner with Creative and Legal teams to design metadata-driven variant selection
Maintain runbooks, logic documentation, and technical decision records
Provide cross-functional enablement so client teams can maintain long-term ownership
Identify opportunities for automation, intelligence, or operational uplift
Qualification
Required
Proven experience designing and implementing AI-enabled workflows (LLM orchestration, RAG, agentic logic)
Experience building AI assistants or automated decisioning workflows supporting complex business rules
Ability to design fatigue detection, suppression logic, eligibility scoring, or predictive segmentation workflows
Experience operationalizing AI models or automation logic within marketing or CRM ecosystems
Experience working with APIs, orchestration layers, and automation platforms
Fluency with Python for workflow logic, model handling, or data transformations
Comfort working with Snowflake, CDPs, or data warehouses to power AI logic
Understanding of data pipelines, refresh logic, and schema requirements
Knowledge of best practices around reliability, monitoring, guardrails, and error handling
Ability to translate business needs into AI/automation requirements
Experience guiding stakeholders on capabilities, limitations, and responsible AI practices
Skill in running technical discovery sessions across marketing, product, and data teams
Ability to define prioritization, feasibility, sequencing, and implementation plans
Strong communication skills—able to explain AI workflows to both technical and non-technical audiences
Experience partnering with Creative, Legal, Product, Data, and Division-level marketing teams
Ability to document logic, create playbooks, and build operational clarity around automated workflows
Preferred
Any architecture diagrams, GitHub samples, or workflow screenshots
Benefits
Comprehensive benefits package including health, vision, and dental insurance
401(k) with company match
Team-member equity opportunities
$1,000 WFH stipend to spend in your first year
Annual career development stipend
Company
Ampersand Consulting
Ampersand is a digital transformation partner for large organizations and enterprises ready to turn possibility into progress.
Founded in 2012
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase