NEOGOV · 2 months ago
Office on Aging (Office Assistant)
Ohio 44118, OH
Full-time
Onsite
New Grad, Entry Level
$17.67/hr - $24.71/hrThe City of Cleveland Heights is seeking a highly organized, detail-oriented, and customer-focused Administrative Assistant for the Office on Aging. This position provides essential administrative and clerical support to ensure the efficient daily operations of the Office on Aging and Senior Activity Center, with emphasis on administrative organization, recordkeeping, transportation coordination, and customer service.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide administrative and clerical support to the Office on Aging Supervisor and departmental staff
Prepare, proofread, and distribute correspondence, forms, reports, and meeting materials
Maintain departmental records, client files, and data for operational and grant reporting purposes
Assist with program coordination, registration, and communication with participants and volunteers
Maintain office organization, supply inventory, and purchasing records
Serve as the central contact for transportation scheduling and communication
Receive ride requests from the Office Assistant; confirm ride details with residents and finalize daily schedules
Communicate route assignments, schedule updates, and client needs to drivers
Maintain transportation and trip logs, ensuring accuracy and accountability
Process van trip donations, prepare deposits, and maintain related financial documentation
Facilitate and support general departmental communication through varying forms of correspondence
Other duties as required
This position is required to perform administrative activities with minimal supervision, will use independent judgment and is required to display and implement the knowledge of operations and policies of the City, Office on Aging and the Parks & Recreation Department
Qualification
Required
Knowledge of office procedures and equipment
Knowledge of customer service principles
Knowledge of recordkeeping principles
Knowledge of keyboarding techniques
Knowledge of filing procedures and practices
Proficient in using computers and software applications
Adept at keyboarding and operating modern office equipment
Skilled in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel), shared drives, and online scheduling platforms
Experienced in learning, implementing, and utilizing new or emerging technologies, databases, and AI-assisted tools to improve efficiency, recordkeeping, and communication
Proficient in digital communication and file management
Ability to prepare and proofread a variety of reports and documentation
Ability to maintain inventory and supplies
Ability to prioritize work and perform multiple tasks efficiently
Ability to work independently with minimal supervision
Ability to exercise sound judgment and discretion
Ability to collect, compile, and organize data
Ability to interpret a variety of instructions, both oral and written
Ability to apply critical thinking skills to resolve mathematical, technical, and analytical problems
Reliable attendance and punctuality are essential
Preferred
Experience with basic social media or online outreach platforms
Strong knowledge of Cleveland Heights and the surrounding neighborhoods
Benefits
Comprehensive Medical & Dental Plan
Paid Time Off
Life Insurance
Deferred Compensation Plans
Employee Assistance Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase