Nubank · 1 day ago
Senior Design Manager — AI Private Banker
Miami, FL
Full-time
Hybrid
Senior LevelNubank is one of the largest digital financial platforms in the world, with a mission to fight complexity and empower people. The Senior Design Manager will lead a team in crafting an AI-powered private banking experience, defining design vision and systems while ensuring alignment with Nubank's broader app vision.
BankingCredit CardsFinancial ServicesFinTech
Responsibilities
Lead and inspire a multidisciplinary team of product designers and content designers (6+) working on conversational, visual, and systemic layers of the AI experience
Define and evolve the design north star for the private banker — how it looks, feels, and behaves across touchpoints
Partner with product, data science, and engineering to translate AI capabilities into trusted, explainable human experiences
Build and scale design systems for AI interaction patterns (voice, confidence levels, error recovery, transparency)
Coach and grow the team — helping them balance craft excellence with experimentation and speed
Drive cross-functional alignment, ensuring the design voice stays consistent from early prototypes to production
Create frameworks for evaluating AI experience quality — usability, emotion, trust, and value perception
Qualification
Required
Lead and inspire a multidisciplinary team of product designers and content designers (6+) working on conversational, visual, and systemic layers of the AI experience
Define and evolve the design north star for the private banker — how it looks, feels, and behaves across touchpoints
Partner with product, data science, and engineering to translate AI capabilities into trusted, explainable human experiences
Build and scale design systems for AI interaction patterns (voice, confidence levels, error recovery, transparency)
Coach and grow the team — helping them balance craft excellence with experimentation and speed
Drive cross-functional alignment, ensuring the design voice stays consistent from early prototypes to production
Create frameworks for evaluating AI experience quality — usability, emotion, trust, and value perception
You've built or led design teams working on AI- or data-powered experiences (e.g., personalization, recommendations, chat, insights)
You think systemically but care deeply about detail and tone
You're a natural coach — you know how to elevate others' craft and clarity
You balance strategic thinking with the ability to dive deep into design problems
You're comfortable working with uncertainty and helping teams find structure in emerging spaces
You advocate for human values in AI — fairness, clarity, empathy — not as slogans but as design principles
Benefits
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Company
Nubank
Nubank is a digital bank offering seamless financial services, including payments, credit cards, and personal loans.
Founded in 2013
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$4.17BKey Investors
International Finance CorporationBerkshire HathawayTCV
2023-01-17Post Ipo Debt· $265.1M
2022-04-11Post Ipo Debt· $650M
2022-02-16Post Ipo Equity· $1B
Leadership Team
Livia Chanes
CEO Nubank Brazil
Cristina Junqueira
Co-Founder
Recent News
2025-12-29
2025-12-29
Company data provided by crunchbase