Apply on Employer Site

Crestline Hotels & Resorts · 1 month ago

Director of Group Sales

Orlando, FL

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Crestline Hotels & Resorts is seeking a Complex Director of Group Sales for Embassy Suites ICON Park. The Director is responsible for booking substantial and profitable business into the hotels while leading and mentoring the sales team.

HospitalityHotel

Responsibilities

Selling group rooms, developing, and following up on leads for assigned markets

Conduct effective sales programs in established group room markets by setting and achieving goals

Achieves sales goals

Develops and implements new/special market programs when needed

Evaluates potential business for existing and new markets

Communicates accurate information on in-house groups to help hotel associates service their needs most completely. Maintains daily contact with in-house groups

Anticipates (or reacts to) group problems and provides solutions

Maintains effective communication, with all necessary contacts, regarding group business, reports of conventions, copies of correspondence and memos

Develops and maintains owner relations, as it relates to business opportunities

Prepares specialized reports, as needed

Understands forecasting month end reports, assists in compiling reports when needed

Keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business when needed

Ensures that all guest checks, payments, master folios and advanced deposits are submitted to accounting; ensures that any other group information, which is necessary and/or helpful for successful convention business, is submitted to appropriate departments

Understands and works closely with Reservations Department to ensure target ceilings and rates are met

Represents company at trade association meetings to promote property

Responsible for knowing and abiding by all department, hotel and company policies and procedures

Other duties as assigned

Qualification

Hotel Sales experienceSales program developmentMarket evaluationForecasting reportsComputer proficiencyEffective communicationLeadershipProblem-solving

Required

Must have a high school diploma or GED plus three to four years' experience in hotel and/or conference center sales; or any equivalent combination of education and experience which provides the above knowledge, skills and abilities

Two to four years related experience

Ability to utilize a variety of computer programs effectively and efficiently, i.e., Word, Excel, property management system, timekeeping system, etc