DXC Technology · 1 day ago
ServiceNow Technical Lead
Plano, TX
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expDXC Technology empowers global companies to operate their mission-critical systems and modernize IT. As a ServiceNow Technical Lead, you will drive modernization and optimization initiatives for enterprise clients, serving as a trusted advisor in ServiceNow architecture and development.
AnalyticsConsultingInformation TechnologyInsurTechOutsourcingSecuritySoftware Engineering
Responsibilities
Lead the design, development, and implementation of scalable ServiceNow solutions aligned with client requirements and platform best practices
Review and refactor legacy code, ensuring quality, performance, and maintainability across modules and custom applications
Manage the end-to-end migration of code and configurations from development to production environments
Participate in platform upgrades, patching, and release activities, ensuring minimal disruption and optimal performance
Collaborate with architects, administrators, and business analysts to define requirements and implement solutions using ServiceNow native tools
Drive automation through Flow Designer, Playbooks, and Automated Test Framework (ATF)
Ensure adherence to coding standards, security guidelines, and compliance requirements
Mentor and guide junior developers, promoting a culture of technical excellence
Support continuous improvement initiatives across development, testing, and deployment processes
Qualification
Required
8–10 years of overall experience in ServiceNow design, development, and implementation
ServiceNow Certified Application Developer (CAD) certification is required
Strong hands-on experience with ServiceNow architecture, scripting (JavaScript/Glide), and system design
Proven track record of migrating ServiceNow applications from development to production and supporting platform releases
Expertise in ServiceNow upgrades and version management
Demonstrated ability to analyze, refactor, and modernize legacy ServiceNow codebases
Must-Have ServiceNow Knowledge or Micro-Certification in at least one of the following areas: Customer Service Management (CSM), Playbooks, Flow Designer, UI Builder, Now Assist / AI, Platform Analytics, Predictive Intelligence, Service Portal, Catalog Items, Automated Test Framework (ATF)
Preferred
Bachelor's or Master's degree in Computer Science, Information Systems, or a related field
Experience with Agile or DevOps methodologies for ServiceNow delivery
Familiarity with CI/CD pipelines and source control (e.g., Git, Jenkins)
Strong analytical, communication, and leadership skills
Ability to work collaboratively with distributed teams across time zones
Company
DXC Technology
DXC Technology is an IT and consulting services company that offers insurance software, security, and application development services.
10001+ employees
H1B Sponsorship
DXC Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (78)
2023 (175)
2022 (146)
2021 (123)
2020 (183)
Funding
Current Stage
Public CompanyTotal Funding
$755.01M2025-12-02Post Ipo Debt· $755.01M
2017-04-03IPO
Leadership Team
Raul Fernandez
President and Chief Executive Officer
Kaveri Camire
SVP and Chief Marketing Officer
Recent News
2026-01-08
2026-01-07
Company data provided by crunchbase