UST · 2 months ago
Client Partner-Health Tech
Deerfield
Full-time
Onsite
Senior Level, Lead/Staff
$150K/yr - $225K/yr
10+ years expUST is a mission-driven technology company that transforms lives through digital solutions. They are seeking a Client Partner in the Health Tech industry to drive account growth and ensure high customer satisfaction by developing tailored solutions and maintaining strong client relationships.
ConsultingInformation ServicesInformation Technology
Responsibilities
Build and maintain strong, long-term relationships with clients, acting as a trusted advisor and primary point of contact
Understand the client’s business goals, IT strategies, and industry trends to offer relevant solutions and advice
Regularly meet with client stakeholders to discuss business needs, satisfaction, and identify areas for potential service enhancement
Develop and execute a strategic account plan, focused on expanding service offerings and growing revenue within the account
Identify and pursue upsell and cross-sell opportunities, introducing additional services or solutions that align with client needs
Collaborate with sales teams to forecast and track key account metrics and meet financial targets
Manage client feedback processes, handle escalations, and proactively resolve issues to maintain high satisfaction levels
Leverage data insights to make recommendations on account strategy, resource allocation, and risk management
Present account updates to senior management and other relevant internal teams to keep them informed of key developments
Qualification
Required
Bachelor's degree in Business, IT, Engineering, or a related field
At least 10 years of experience in client-facing roles within the IT services industry preferably in Healthcare IT, with a background in account management, consulting, or service delivery
Strong relationship-building and client management skills
Excellent communication, negotiation, and presentation abilities
Proven experience in growing account revenue and managing large accounts
Solid understanding of IT services, digital transformation, and emerging technologies
Analytical and strategic mindset, with a focus on results
Ability to work cross-functionally with technical and delivery teams
Preferred
Experience managing Fortune 500 clients
MBA or Master's degree
Knowledge in Pharmacy plus Retail Domain and in addition, Healthcare will be great plus
Familiarity with IT project management methodologies (e.g., Agile, Waterfall)
Strong leadership and team-building skills
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year
Receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
10 paid holidays
Eligible for paid bereavement leave and jury duty
Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
Eligible for medical, dental, and vision insurance
Basic life insurance
Accidental death and disability insurance
Short- and long-term disability benefits
May purchase additional voluntary short-term disability benefits
Participate in a Health Savings Account (HSA)
Flexible Spending Account (FSA) for healthcare, dependent childcare, and/or commuting expenses as allowable under IRS guidelines
Company
UST
UST is a Digital Transformations Solutions Provider.
10001+ employees
H1B Sponsorship
UST has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (870)
2024 (800)
2023 (647)
2022 (634)
2021 (612)
2020 (984)
Funding
Current Stage
Late StageTotal Funding
$250MKey Investors
Temasek Holdings
2018-06-27Private Equity· $250M
Leadership Team
Krishna Sudheendra
CEO
Alexander Varghese
Chief Administrative Officer & COO
Recent News
2026-01-05
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2025-12-31
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2025-12-18
Company data provided by crunchbase