Apply on Employer Site

GitLab · 1 week ago

Senior Salesforce Manager, CRM Systems

United States

Full-time

Remote

Mid, Senior Level

$128K/yr - $274K/yr

GitLab is an open-core software company that develops a comprehensive AI-powered DevSecOps Platform. The Senior Salesforce Manager, CRM Systems will lead the Salesforce CRM Systems team to design and evolve the enterprise Salesforce platform, ensuring efficient operations for sales, finance, and operations workflows while mentoring team members and driving major initiatives.

Cloud SecurityDeveloper ToolsDevOpsOpen SourceSaaS

Comp. & Benefits

Responsibilities

Lead and mentor a distributed team of Salesforce Developers, Administrators, and CPQ Engineers, providing clear direction, coaching, and support

Manage team capacity planning, resource allocation, hiring, and onboarding to ensure the right skills are in place for current and upcoming initiatives

Design, develop, test, and document scalable Salesforce solutions using Apex Classes, Triggers, Lightning Web Components, Visualforce Pages, Aura Components, and declarative tools

Drive optimization of quoting, pricing, CPQ, and order management processes to support complex sales cycles and end-to-end sales operations workflows

Maintain data integrity and reliability across Salesforce and integrated platforms, including ERP, CRM, billing, and other enterprise systems

Partner with sales, finance, operations, product, and engineering teams (including information security, DevOps, and infrastructure) to translate business requirements into effective Salesforce solutions

Implement and champion development best practices, test automation frameworks, and DevOps practices for Salesforce environments to ensure platform reliability, performance, and security

Stay current with Salesforce platform advancements and emerging AI capabilities, and guide the team in adopting these technologies to drive productivity and innovation

Qualification

Salesforce solutions designSalesforce CPQ optimizationTeam leadershipApex ClassesDevOps practicesData integrity managementAI integrationMentoringCross-functional collaboration

Required

Advanced hands-on experience designing, building, and maintaining Salesforce solutions, including Apex Classes, Triggers, Lightning Web Components, Visualforce, declarative automation tools, and enterprise integrations

Background leading high-performing Salesforce development teams, including recruiting, hiring, onboarding, mentoring, and creating individualized development plans

Proven ability to manage complex Salesforce programs and projects, including capacity planning, resource allocation, timeline management, and coordination across multiple initiatives

Experience architecting and optimizing Salesforce implementations that support complex pricing models, usage-based billing, CPQ, and integrations with ERP, CRM, billing, and other enterprise systems

Familiarity with test automation frameworks, modern web technologies, DevOps practices for Salesforce environments, and approaches to ensuring platform reliability, security, and data integrity

Demonstrated skill in partnering with sales, finance, operations, product, and engineering teams to translate business requirements into scalable, maintainable Salesforce solutions

Experience presenting technical designs and recommendations to executive stakeholders and facilitating clear, constructive communication across cross-functional, distributed teams

Preferred

Interest in and exposure to AI integration and emerging Salesforce AI capabilities, with a willingness to adopt internal AI tools and learn new technologies; candidates with related or transferable backgrounds are encouraged to apply