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GitLab · 1 week ago

Senior Manager, Quote-to-Cash Systems

United States

Full-time

Remote

Mid, Senior Level

$128K/yr - $274K/yr

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. As the Senior Manager, Quote-to-Cash Systems, you will lead the transformation of Quote-to-Cash processes, defining architecture and managing a team to improve quoting accuracy and drive revenue operations.

Cloud SecurityDeveloper ToolsDevOpsOpen SourceSaaS

Comp. & Benefits

Responsibilities

Lead the end-to-end solution architecture for enterprise B2B SaaS Quote-to-Cash systems, with a primary focus on CPQ design and Zuora CPQ integration with Salesforce and downstream platforms

Drive Quote-to-Cash transformation initiatives, including process reengineering, roadmap definition, and system modernization to support scalable, compliant revenue operations

Serve as the CPQ subject matter expert, optimizing product catalogs, pricing and usage-based models, quoting workflows, and approval processes, and aligning CPQ configuration with complex business rules

Manage and mentor a team of engineers and analysts, setting clear priorities, enabling career growth, and ensuring consistent delivery of high-quality, well-documented solutions in a remote, asynchronous environment

Collaborate with Sales, Finance, Legal, Operations, Engineering, and Product teams to translate business requirements into technical designs and present solution recommendations and performance insights to executive leadership

Define, track, and report on key Quote-to-Cash performance indicators such as quote cycle times, approval velocity, order accuracy, and system performance, using data to guide continuous improvement

Oversee Salesforce platform optimization and integration across CPQ, CRM, billing, and financial systems, leveraging APIs, middleware, and ETL tools to maintain reliable, secure data flows

Establish and maintain governance frameworks and SOX-compliant controls for Quote-to-Cash systems, including data integrity, master data management for products and pricing, and coordination with CPQ and related technology vendors

Qualification

Quote-to-Cash solutionsCPQ platformsSalesforce optimizationAPI integrationsSubscription managementGovernanceSOX complianceStakeholder managementTeam managementClear communication

Required

Background in enterprise B2B SaaS Quote-to-Cash solutions, with hands-on involvement across opportunity management, configure-price-quote, contract management, order management, billing, and revenue recognition

Deep expertise with CPQ platforms, ideally including Zuora CPQ, and familiarity with related tools such as Salesforce Revenue Cloud, DealHub, or similar solutions

Practical Salesforce experience across Sales Cloud, Experience Cloud, and platform development, with the ability to optimize Salesforce to support Quote-to-Cash processes

Experience leading technical teams of engineers and analysts, including mentoring, setting direction, and delivering complex transformation initiatives in a remote, asynchronous environment

Proven ability to design and implement Quote-to-Cash architectures and integrations using APIs, middleware, ETL tools, and enterprise architecture frameworks

Working knowledge of subscription management, product-led growth motions, and usage-based pricing models, including the data structures and processes that support them

Familiarity with related systems such as Zuora Billing, NetSuite, or comparable ERP and billing platforms, and understanding of governance, SOX compliance, and ITGC controls in a public company context

Clear communication and stakeholder management skills, with experience partnering with Sales, Finance, Legal, and Operations, and openness to candidates from consulting or adjacent backgrounds with transferable Quote-to-Cash transformation experience