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Benchmark Hospitality at DU · 2 months ago

Engineering Coordinator

Naples Grande Beach Resort

Full-time

Onsite

New Grad, Entry Level

Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment for its employees. The Engineering Coordinator role involves providing administrative support to the hotel/resort leaders, assisting with various office functions, and ensuring timely customer service to the team.

Hospitality

Responsibilities

Provide timely customer service to hotel/resort team

Assist with day to day operations of the main office functions and duties

Assist with the administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested

Create and distribute communication documents

Update postings and communication venues throughout the Resort

Process, in a timely manner, reports, invoices, bills and associated mail

Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination

Open, read, and prepare answers to routine letters

Locate and attach appropriate files to incoming correspondence requiring replies

Take and distribute meeting minutes to appropriate individuals

Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc

Prepare letters, memos, and other documents

Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests

Document and communicate all guest requests/complaints to appropriate personnel

Qualification

Microsoft programsCustomer serviceAttention to detailConfidential information handlingMulti-taskingTeam collaborationCommunication skillsBuilding relationships