Epic Access & CRM Applications Analyst jobs in United States
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CareDx, Inc. · 1 day ago

Epic Access & CRM Applications Analyst

positionKansas, United States
timeFull-time
remoteHybrid
seniorityMid, Senior Level
money$120K/yr - $150K/yr
date5+ years exp

CareDx, Inc. is a leading precision medicine solutions company focused on healthcare solutions for transplant patients. They are seeking an Epic Access & CRM Applications Analyst to support the implementation and optimization of Epic systems, ensuring a seamless customer experience throughout the patient journey.

BiotechnologyHealth CareHealth DiagnosticsInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Configure and maintain Cadence scheduling templates, resource pools, and visit types
Build and test Prelude registration workflows, ensuring clean patient data and insurance capture
Implement Cheers CRM workflows for outreach, campaigns, and customer communications
Collaborate with clinical and administrative teams to define access and engagement strategies
Support system testing, end-user training, and go-live readiness activities
Partner with the interoperability team to integrate Epic modules with external systems (Mirth, Salesforce, CareDx Care Portal, Telcor)

Qualification

Epic implementation experienceCadence configurationPrelude registration workflowsCRM processesEpic certifications

Required

5+ years of Epic implementation or build experience, with emphasis on Cadence and/or Prelude
Strong understanding of patient access workflows and CRM processes
Excellent analytical and stakeholder engagement skills
Experience supporting cross-functional build coordination in a multi-module environment
Epic certifications in Cadence, Prelude, or Cheers
Bachelor's degree with a minimum of 8 years of related experience, or
Master's degree with 6 years of related experience, or
Ph.D. with 3 years of related experience, or
Equivalent combination of education and experience

Preferred

Epic certifications in Rover, MyChart, Care Everywhere, Ambulatory, Beaker, or Bridges
Background in customer engagement, patient access, or call center operations
Familiarity with healthcare CRM or patient outreach solutions

Benefits

Health and welfare benefits, including a gym reimbursement program
401(k) savings plan match
Employee Stock Purchase Plan
Pre-tax commuter benefits
Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.

Company

CareDx, Inc.

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CareDx: Transforming Transplant Patient Care Through Novel Surveillance Management Solutions CareDx, Inc.
dateFounded in 1998
location
Brisbane, California, USA
people-size501-1000 employees
web-link
https://www.caredx.com/

H1B Sponsorship

CareDx, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (4)
2022 (22)
2021 (21)
2020 (9)

Funding

Current Stage
Public Company
Total Funding
$574.89M
Key Investors
Bristol-Myers SquibbSprout Group
2021-01-21Post Ipo Equity· $164M
2020-06-09Post Ipo Equity· $117.1M
2018-11-13Post Ipo Equity· $52.8M

Leadership Team

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John Hanna
Chief Executive Officer
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Nathan Smith
Chief Financial Officer
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Recent News

GenomeWeb
GenomeWeb Top 40 Falls 6 Percent in December, Lagging Broader Market
2026-01-06
GenomeWeb
CareDx Proposes Settlement Deal in Shareholder Class Action Lawsuit
2025-12-20
Morningstar.com
CareDx Provides Notice of Proposed Derivative Settlement
2025-12-19
Company data provided by crunchbase