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General Dynamics Information Technology · 3 months ago

Field Service Technician/ Engineer

International

Full-time

Onsite

Entry, Mid, Senior Level

$71K/yr - $97K/yr

3+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to various agencies across the U.S. government. The Field Service Technician/Engineer will support the Force Protection Systems and ensure operational readiness through maintenance and troubleshooting of hardware and software systems.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Perform maintenance, training, mechanical, electronics, and IT networking related sustainment

Execute installs, de-installs, testing systems and components, and perform preventive maintenance actions on a variety of systems belonging to the Elevated Sensors family of systems

Detect, isolate, and correct faults in hardware systems and individual components

Conduct routine system maintenance and analysis functions including hardware configurations; adding, removing, and replacing hardware components; use of hardware and software diagnostic testing tools; reading electronic circuit schematics; and repairing printed circuit boards

Carry out sustainment and PMCS maintenance on towers and payloads

Perform site surveys to determine the type and placement of systems

Isolate and correct software-related issues

Update databases and inform leads of job status and any issues encountered, generate and produce data and reports

Track and update work orders, including replacement parts component serial numbers removed and replaced

Utilize COLTS (or similar systems like RCLS) and operate within the GCSS-A environment is strongly desired

Qualification

Field Service EngineeringTechnical TroubleshootingIT MaintenanceNetwork SecurityField Services

Required

Field Service Engineering

Field Services

IT Maintenance

Network Security

Technical Troubleshooting

3 + years of related experience

AA/AS with 2-5 years of relevant experience; additional years of experience may be considered in lieu of a degree (HS + 6 years), we have various levels were are considering from Junior to Senior level

Active U.S. Secret Security Clearance

If being considered for a BETSS-C FSR you are required training and certifications related to BETSS-C Towers (Current BETTS-C Certificate). If not in possession, training will be required with proficiency requirements (60% on pre-test; 80% on final test)

Current U.S. passport (minimum 2 years validity and 4 blank pages), valid driver's license, and required medical deployment certification through CRC

Willingness to support an 84-hour extended work week or work week assigned to PDY or TDY based on mission requirements, including travel within SWA

Capability to meet standards of fitness for deployment to the SWA of Operations

Physical ability to lift 50 lbs., climb ladders, kneel, squat, stand, and endure seasonal temperatures in an austere environment

Experience in fault detection, isolation, and correction of hardware systems and individual components

Knowledge and experience in the operations of hardware systems and components

Preferred

Strong background in IT networks and network security is preferred

Import/Export (ITAR/EXIM) compliance experience

Benefits

Medical plan options

Health Savings Accounts

Dental plan options

Vision plan

401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match

Full flex work weeks

Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

Short and long-term disability benefits

Life insurance

Accidental death and dismemberment insurance

Personal accident insurance

Critical illness insurance

Business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees