AlphaGraphics · 1 month ago
Retail Customer Service Representative – Print & Signs
Dallas, TX
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expAlphaGraphics is a locally owned and operated visual communications company servicing clients of all shapes and sizes. They are seeking a full-time Retail Customer Service Representative who will be responsible for greeting clients, responding to inquiries, and managing job tickets.
Communications InfrastructureEmail MarketingGraphic DesignMarketingPrintingProduct Design
Responsibilities
Greeting all walk-in clients and working directly with them to accomplish their goals and objectives
Responding to client emails
Generating estimates and job tickets
Answering the phone and routing calls
Contacting clients when orders are ready for pickup
Qualification
Required
1 year print sales experience required (Retail customer service positions like Office Depot, Staples, FedEx Office, Minuteman Press, Allegra, etc.)
Excellent communication skills
The desire and ability to sell a full range of products and solutions
A genuine desire to meet the customer's needs
Persuasive and goal driven
Able to work independently and as part of a team
Problem solving and solutions oriented
Pleasant and professional demeanor
Exceptional ability to establish and maintain effective personal relationships
Familiarity with standard computer software programs
Ability to learn and adopt new software as necessary
Preferred
Relationship and consultative sales experience helpful
PrintSmith or similar print/signs MIS experience helpful
Benefits
401(k)
Company parties
Dental insurance
Healthcare
Paid vacation
Paid holidays
Bonus opportunities
Company
AlphaGraphics
AlphaGraphics is a print and marketing solutions company that offers signs, offset printing, and mailing services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2017-10-04Acquired
Leadership Team
Al Schnell
CEO and President
Bonnie Rosselli
CEO
Recent News
2025-10-09
2025-08-21
Company data provided by crunchbase