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Optimal Networks, Inc. · 1 month ago

Onsite Network Engineer

Rockville, Maryland, United States

Full-time

Onsite

Mid Level

$90K/yr - $110K/yr

3+ years exp

Optimal Networks, Inc. is a consulting organization that helps small and mid-sized law firms and businesses with technology guidance and service. The Onsite Network Engineer will provide onsite support services to clients, ensuring smooth network operations and addressing escalated issues while contributing to project teams and troubleshooting network problems.

Cloud ComputingConsultingIT Management

Responsibilities

Quickly and accurately identifying client needs and seeing the appropriate solution through from design to completion and documentation

Serving as an expert resource to our clients, and to our internal staff for various tasks and projects

Mastering a wide range of network environments and continuing to expand your skillset as the technology landscape evolves

Assist IT Strategic Consultants in driving project deliverables and outcomes

Performs miscellaneous job-related duties as assigned

Qualification

Microsoft Windows ServerMicrosoft AzureNetworking supportTroubleshooting skillsCompTIA Network+Microsoft 365Hypervisor technologiesDevice Management softwareCustomer serviceInterpersonal skillsCommunication skillsAttention to detailTeam player

Required

BA/BS in Information Technology or Business disciplines

CompTIA Network+

One or more of CompTIA Cloud+ / CompTIA Security+

Microsoft Certified: Windows Server Hybrid Administrator Associate

Microsoft Certified: Azure Administrator Associate

VMware Certified Technical Associate (VCTA)

3+ years of relevant experience

Strong knowledge of customer service practices and procedure

Strong interpersonal and communication skills, able to translate technical issues to non-technical people, in written, verbal, and non-verbal communications

Strong troubleshooting, problem solving and diagnostic skills

Demonstrated in-depth experience deploying, supporting, maintaining, and administering Microsoft Windows Desktop Operating systems

Demonstrated in-depth experience deploying, supporting, maintaining, and administering Microsoft Windows Server products (2016, 2019, 2022)

Demonstrated in-depth experience deploying, supporting, maintaining, and administering Hypervisor technologies (Hyper-V, VMware)

Demonstrated in-depth experience deploying, supporting, maintaining, and administering Microsoft Azure Cloud based services (IaaS virtual computing, storage, and networking)

Demonstrated in-depth experience deploying, supporting, maintaining, and administering Microsoft collaboration and productivity tools Microsoft 365

Demonstrated in-depth experience deploying, supporting, maintaining, and administering other key IT systems / technologies critical to business operations

Practical experience in networking support including firewalls, switches, routers etc. (preferred exposure to SonicWall, Meraki, Cisco and Dell)