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Seven Hills Foundation · 1 month ago

Assistant Program Director I - Childrens Congregate Care

Worcester, MA

Contract

Onsite

Mid, Senior Level

$50K/yr - $55K/yr

3+ years exp

Seven Hills Foundation is a leading organization in providing support for children and families. The Assistant Director of Teen Living Programs will manage the operations of Teen Living Programs, ensuring high-quality clinical care and compliance with all standards while supporting the Director in achieving programmatic success.

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Growth Opportunities

Responsibilities

Support the Director in ensuring that the goals and objectives of the TLPs are met and act on behalf of the Director in their absence or as requested in order to achieve programmatic success

Manage day-to-day operations of TLP sites (Burncoat St. and Boylston St.) and ensure that the highest quality clinical care is provided and documented in keeping with best practice and that the milieu is operating in a clinically-informed manner

Work with the Director of TLPs to ensure that all training, quality assurance, regulatory and compliance standards are met in the program and that the program successfully maintains its EEC licensure. Ensure that activities associated with quality and compliance are completed

Compose oneself with professionalism, ethical practice, and compassionate regard for consumers/clients. To this end, the Assistant Director should demonstrate competency, reliability, honesty, integrity, respectfulness, continued learning, effective collaboration, positivity, mutual support, active listening, and attention to the responsibilities of the job. The Assistant Director should dress neatly, professionally, and appropriately to the situation. The Assistant Director should communicate orally with etiquette, honesty, respectfulness and composure. Written communication should demonstrate excellence and be in keeping with the policies and procedures of the agency

Through the role of Assistant Director, model a supervision philosophy and clinical practice that:

Promotes client-centered care that adheres to best practice standards and recognizes 'client voice and client choice'

Recognizes the multiple perspectives and needs of clients and their natural support systems

Is cognizant of and actively developing clinical skills that support inclusion, equity and diversity of people that might otherwise be marginalized or oppressed

Utilizes active and reflective listening as well as the exchange of supportive and effective feedback related to issues of clinical care and practice as well as general performance

Orients oneself in a strengths-based approach

Develops an understanding of the impact of trauma and substance abuse on individual and collective systems

Provides positive regard, empathy, curiosity, respect and professionalism

Establishes and maintain clear expectations and strong professional boundaries

Remains cognizant of and proactive about any issues of safety / risk

Ensures that clinical services and connections are made when necessary

In conjunction with the Director of TLPs, Sr. Residential Director and the HR Department, recruit, hire and train staff as needed. To this end, assist with the personnel management including the training, supervising, evaluating and supporting the diversity of our staff and interns, as well as taking a leadership role in performance management, progressive discipline, and professional development of staff and interns. Provide direct supervision to staff at the site as appropriate to credentialing, licensure, and programmatic expertise and as required by regulatory entities

In collaboration with the Director and Sr. Residential Director develop budgets for the program, monitor budgets regularly and ensure that all productivity expectations are met or exceeded

Provide clinical coordination to residents as necessary, and is responsible for overseeing the day-to-day therapeutic implementation of service planning and treatment outcomes

Provide case management oversight and supervision

Ensure that any issues or concerns related to risk (client risk, staff risk, facility risk, and/or programmatic risk) or ethical misconduct are immediately brought to the Sr. Residential Director and the AVP and/or VP, and the CEO if needed

Review reports on a daily, weekly, monthly and as needed basis to ensure that information related to insurance, authorization, eligibility, productivity, copayments, failed activities, waitlists, and other reports as identified are utilized to ensure successful operations in the program

Qualification

Child/youth clinical carePsychotherapeutic clinical careProgram managementCANS certificationRegulationsOralSupervisionWritten communicationAdministrative capabilitiesBilingual (Spanish/English)Collaboration skillsProblem-solving skills

Required

Demonstrated strong knowledge of child/youth and family clinical care, as well as mental health, educational, developmental care, child welfare, and juvenile justice systems

Proof of a valid driver's license, acceptable driving record, and personal transportation to fulfill essential job functions is required

Demonstrated ability to exercise discretion, confidentiality, collaboration, and independent judgment

Demonstrated ability to be innovative, creative, analytical and decisive in problem solving

Excellent oral and written communication skills

Demonstrated administrative and organizational capabilities

Ability to work effectively with others

Knowledgeable of program specifications (DCF contract), regulatory requirements, licensing requirements, credentialing requirements, HIPAA, and other laws and regulations related to clinical care

High level of knowledge and competency with direct psychotherapeutic clinical care, including risk assessment, safety planning, general comprehensive assessment, treatment planning, service delivery, discharge planning

Ability to ensure that clinical care meets contractual obligations and that service delivery meets all compliance standards

Ability to supervise, manage and direct program staff including administrative staff, clinical supervisors, and clinical staff

Active CANS certification, required

Master's or Doctoral Degree in Psychology, Social Work, Mental Health Counseling, or related field required

Minimum of 1 year post-Masters clinical experience in behavioral health setting (Systems/CBHI/Residential service delivery), preferably working with child, adolescent, and young adults who are teen parents

Minimum of 2 years of program coordination/management experience

Familiarity with Electronic Health/Billing Record required