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NetFabric IT Solutions · 2 months ago

Business Support Specialist

Oklahoma City, OK

Full-time

Onsite

New Grad, Entry Level

NetFabric IT Solutions is a rapidly growing enterprise Managed Services Provider based in the Oklahoma City area. They are seeking a Business Support Specialist to provide business operations support and exceptional customer service to partner businesses across the US.

Cloud ComputingData CenterNetwork SecuritySecurity

Responsibilities

Deliver exceptional customer service

Resolve operational problems within the defined areas

Will work in and aid specifically in proprietary business operations system

Analyze root causes of operational malfunctions and provide resolutions

Recommend process improvements to improve operational efficiency

Address customer issues promptly and accurately

Provide excellent customer service to all field businesses

Qualification

Customer serviceTechnical proficiencyData analysisProfessionalismCommitment to improvementCommunication skillsIntegrityCreativity

Required

Light technical proficiency must be able to use computers and generate reports

Ability to analyze data and create and review processes

Excellent communication skills, particularly in customer service

Preferred

Commitment to Integrity and Professionalism

Intelligent, Capable, and Creative

Thirst for Knowledge and Continual Improvement

Company

NetFabric IT Solutions

NetFabric IT Solutions provides cloud solutions, networking services, security and advisory services.

Founded in 2018

Oklahoma City, Oklahoma, USA

51-200 employees

https://netfabric.com/

Funding

Current Stage

Growth Stage

Leadership Team

Rick Karn

CEO

Company data provided by crunchbase