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BNY · 1 month ago

Corporate Trust: Senior Vice President, Relationship Management

New York, NY, United States

Full-time

Onsite

Senior Level, Lead/Staff

$102K/yr - $221K/yr

10+ years exp

BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. The Senior Vice President, Relationship Management will develop strategic plans for managing and growing client relationships, focusing on revenue retention and business evolution.

Financial Services

Responsibilities

Independently develops the strategic plan for managing and growing existing client relationships, with a focus on revenue retention, while identifying opportunities to evolve client business

Has developed significant expertise on industry trends, competitor services/offerings and client’s business environment

Consult with significantly large sized clients on their strategic vision and how the firm can help them achieve that vision, and is the primary client advocate and ultimate escalation point for client satisfaction

Promotes firm services/product offerings that solve client challenges and achieve account growth, and evaluate and structure deal (pricing, contract terms, etc.) to determine the optimal terms for both the client and the firm

Develop, track, and report on relationship strategy/results for assigned client portfolio

Work closely with business development teams to ensure relationship management strategy is executed by account management and client service teams

Recommend areas for firm through leadership efforts based on client feedback, and may deliver leadership feedback both internally and externally to clients

Responsible for achievement of organic and incremental growth (revenue, asset) goals within assigned client portfolios