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Pinnacle Live · 2 days ago

Event Services Technician - Event Technology, Audio Visual

Oklahoma City, OK

Full-time

Onsite

New Grad, Entry Level

Pinnacle Live is a premium, in-house AV partner that elevates live event expectations. The Event Services Technician is responsible for assisting with floor operations, including setup and operation of technology solutions, while delivering exceptional customer service to guests and clients.

Event ManagementEventsVideo Conferencing

No H1B

Responsibilities

Ensure all event sets and strikes are completed according to Company SOPs

Greet guests/clients before event and provide clear instructions on how to operate equipment

Provide continued communication with client to ensure success of all events

Follows through on all client requests

Look for opportunities to enhance client’s event

Maintain accurate client event information within the Company’s business systems

Review daily invoices with client and obtain client’s signature on invoice(s)

Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage

Ensure all inventory is in good working order and rental condition

Ensure any lost stolen or damaged equipment is immediately reported to management

Ensure inventory is secure from theft and/or damage

Make sure all Company occupied areas are clean, organized, and up to Company standards

Continually work toward enhancing and improving technical skills to include audio, video/data, staging and computer operation and networking

Comply with all Company policies and procedures

Other duties as assigned

Qualification

Audio VisualComputer proficiencyTechnical aptitudePlanning abilityInter-personal skillsOrganizational skillsCommunication skillsCustomer focusTeam player orientation

Required

High School Graduate or equivalent

Prior exposure to audio visual and/or hospitality industry

Computer proficiency (hardware, software and networking)

Strong technical aptitude

Planning ability; able to plan ahead and prioritize

Excellent organizations skills

Strong inter-personal skills

Strong verbal, listening and written communication skills

Strong customer focus

Strong team player orientation

Ensure all event sets and strikes are completed according to Company SOPs

Greet guests/clients before event and provide clear instructions on how to operate equipment

Provide continued communication with client to ensure success of all events

Follows through on all client requests

Look for opportunities to enhance client's event

Maintain accurate client event information within the Company's business systems

Review daily invoices with client and obtain client's signature on invoice(s)

Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and/or damage

Ensure all inventory is in good working order and rental condition

Ensure any lost stolen or damaged equipment is immediately reported to management

Ensure inventory is secure from theft and/or damage

Make sure all Company occupied areas are clean, organized, and up to Company standards

Continually work toward enhancing and improving technical skills to include audio, video/data, staging and computer operation and networking

Comply with all Company policies and procedures

Other duties as assigned

Sit at a desk

Stand or walk for long periods, including up and down stairs

Consistently bend and stoop

Use hands to hold, handle, or feel

Reach with hands and arms