EXL · 1 month ago
Pega Customer Decision Hub (CDH) - Senior Developer/Architech
EXL is seeking an experienced PEGA CDH Consultant with strong expertise in Customer Decision Hub (CDH) and Next Best Action Designer (NBAD). The role involves leading the design and implementation of NBA strategies, collaborating with stakeholders, and providing technical leadership while ensuring compliance with PEGA standards.
AnalyticsBankingOutsourcing
Responsibilities
Lead the design and implementation of Next Best Action (NBA) strategies using PEGA CDH
Work extensively with Context Dictionaries, configuring and optimizing decisioning strategies
Collaborate with business stakeholders to define requirements and translate them into technical solutions
Drive end-to-end NBA design, including strategy, configuration, and deployment
Provide technical leadership and mentorship to the team, ensuring adherence to best practices
Work on PEGA PRPC for application development and integration with CDH components
Ensure compliance with PEGA standards and maintain system integrity throughout the project lifecycle
Qualification
Required
PEGA Certified Decisioning Consultant (Primary) – Certification must be at least 2 years old
PEGA Certified Senior System Architect (Secondary)
Minimum 7+ years of overall experience in PEGA development and architecture
Rich experience with PEGA CDH and Next Best Action Designer (NBAD)
Hands-on experience in designing NBA strategies from scratch
Strong understanding of Context Dictionaries and configuration
Extensive experience with PEGA PRPC
Proven ability to lead teams and manage project deliverables effectively
Preferred
Excellent communication and stakeholder management skills
Ability to work in a fast-paced, collaborative environment
Strong problem-solving and analytical skills
Company
EXL
EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries
H1B Sponsorship
EXL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$150MKey Investors
The Orogen GroupFTV Capital
2018-10-02Post Ipo Debt· $150M
2006-10-20IPO
2004-12-01Series Unknown
Leadership Team
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