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Wolters Kluwer · 2 days ago

Senior Sales Operations Analyst (Legal/Compliance) – Hybrid (CT/ET) R0052590

Princeton, NJ

Full-time

Hybrid

Mid, Senior Level

$96K/yr - $134K/yr

3+ years exp

Wolters Kluwer is a global leader in professional information, software solutions, and services. The Senior Sales Operations Analyst supports and manages operational and administrative workflows and reporting for New Partnerships and Partnership Management, requiring extensive cross-functional collaboration and expertise in departmental tools and processes.

BankingFinanceInformation ServicesInformation TechnologyLegalMobilePublishingSoftware

No H1B

Hiring Manager

Jacob Rodriguez

Responsibilities

Assist with account/territory transfers and quota adjustments

Runs territory optimization and deployment analytics and provides necessary input for annual territory/quota review

Document and communicate new processes to the sales organization

Helps identify specific targets within market sub-segments; prioritizes targeted opportunities for sellers

Works with Marketing to define Lead Maturation process; act as proprietor of the process

Identifies ways to automate and/or streamline manual processes; partners with other internal teams to optimize cross-functional workflows

Creation and maintenance of all Sales documentation relating to Partnerships

Collaborate with Finance Business Partner for pricing worksheets, opportunity to order administration and deal financial modeling as related to recognized revenue timing and margin impact

General Sales Support as needed

Perform other duties as assigned by sales operations management

Administer and implement sales automation policies and procedures for ensuring the security and integrity of the company's Salesforce.com data

Responsible for managing the sales process and change management process within Salesforce.com, as well as rebuilding new processes & applications as needed, database management and cleanup, uploads & exports, and support sales teams

Identify and implement new Salesforce.com functionality in conjunction with the SFDC Admin (both within the product and by integrating 3rd Party Applications) driving process efficiencies and new functionality

Provides training and support for users on the operational functions of Salesforce.com

On-board and training new employees on SalesForce.com and other sales processes

Manage and coordinate with the SFDC Admin all data loads to SFDC ensuring the accuracy and timeliness

Facilitate the delivery of ad hoc reporting for sales management

Assist sales management in the creation and modification of Tableau sales reports, custom SF Analytics or Power BI dashboards, and campaigns to meet business needs

Conducts analysis to understand health of CT Sales pipeline

Create pipeline reports and enforces rules of standardization to ensure for an accurate sales funnel

Other duties may apply as needed and required

Qualification

SalesforceData analysisTableauPower BIMicrosoft OfficeLegal/Compliance experienceInterpersonal skillsCommunication skillsCritical thinkingCreative problem solving

Required

Serving as a Sales Operations Analyst within medium to large enterprise organizations developing and implementing operational procedures in a complex matrix environment

Professional experience in a software development and services environment

Salesforce: Develop and maintain KPI and Sales productivity and pipeline dashboards and reporting for Sales

Education: Bachelor's degree required | MBA preferred

Must be legally authorized to work in the United States without employer sponsorship, now or in the future