UMass Memorial Health · 2 months ago
Director Employee Relations
Worcester, MA
Full-time
Onsite
Lead/Staff, Director/Executive
$142K/yr - $256K/yr
5+ years expUMass Memorial Health is a premier health system in Central Massachusetts, dedicated to exceptional patient care and academic excellence. They are seeking a Director of Employee Relations to lead a team of Employee Relations Partners, provide strategic consultation, and manage employee issues and labor relations within the organization.
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Responsibilities
Manages team of Employee Relations Partners and provides necessary training and development opportunities. Advise and coach managers and employees in assigned client groups in the application and interpretation of Human Resources policies, labor union contracts, and employee relations matters
Represents UMass Memorial Health Care in collective bargaining with every union representing Medical Center and member hospital employees within the system. Prepares for, conducts, and/or participates in contract negotiations and administers all provisions of the agreements. Prepares and presents contract proposals in consultation with appropriate management representatives
Assists in the planning and organization of a program of employee and labor relations to build a positive work environment and prevent and mediate employee disputes and grievances. Provides formal and informal education to all levels of management regarding labor relations, contract interpretation and labor and employment law
Leads and manages sensitive and confidential workplace investigations and drafts investigative reports, as appropriate. May designate to other internal or external resources as necessary
Designs and implements manager trainings on employee and labor relations topics s such as the disciplinary proves, performance improvement, managing in a unionized environment etc
Contributes to a working environment that is conducive to labor management harmony through the implementation and maintenance of equitable policies and procedures and programs designed to allow for effective problem solving
Actively participate on committees and initiatives representing both clients and human resources to ensure application of new legislation, the smooth roll-out of systems and organizational requirements, and to ensure comprehensive policy updates and implementation
Review data and trends to identify employee and labor relations issues and patterns
All other duties as assigned
Qualification
Required
Bachelor's degree in business-related field
Minimum of five years of relevant experience
Knowledge of human resources theory, principles and practices
Working knowledge of such disciplines as the recruitment function, training, compensation and benefits administration
Depth of knowledge in employee relations and labor relations
Good communications, program management, project management, facilitation, decision-making, critical thinking and listening skills
Prior Employee and Labor Relations coaching/mentoring expertise, as well as a functional understanding of the organization
Proven problem solving, mediation and analysis experience along with the ability to lead a team
Self-directed and motivated
Ability to multi-task and manage time in a complex environment
Preferred
JD, MBA or other relevant advanced degree
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements
Benefits
Signing bonus available
Company
UMass Memorial Health
UMass Memorial Health is the health and wellness partner of the people of Central Massachusetts.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$4.7MKey Investors
Federal Emergency Management Agency
2022-12-01Grant· $4.7M
Leadership Team
Victoria L. McCandless
Senior Vice President, Chief of Staff, System CEO Communications Officer
Sergio Melgar
EVP & CFO
Recent News
2025-11-12
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