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CareFirst BlueCross BlueShield · 2 days ago

Lead Reporting Analyst - Regulatory Mandates (Hybrid)

Baltimore, MD

Full-time

Hybrid

Senior Level, Lead/Staff

$79K/yr - $157K/yr

8+ years exp

CareFirst BlueCross BlueShield is seeking a Lead Reporting Analyst to provide advanced expertise in developing and maintaining reports and dashboards for business intelligence. The role involves fulfilling complex regulatory reporting requirements, developing presentations, and leading process improvement efforts while mentoring junior analysts.

Health CareNon ProfitService Industry

No H1B

Responsibilities

Fulfill complex regulatory reporting requirements by understanding the external request and working with IT and business resources to provide CareFirst data into mandated reporting within required timelines

Develops client/customer presentations and reports with a high degree of a more complex nature. May develop innovative best practices and industry bench marking for process measurement and identify indicators for future improvement opportunities

Adjusts rapidly to shifts in priorities and manages multiple tasks simultaneously that may include staff support relating to current operations. Applies a depth of knowledge, skills, and abilities to research and to conduct process analysis and studies

Assists in the facilitation of process improvement efforts and in customer requirements, knowledge sharing/transfer, work group brainstorming, and focus group sessions. Attends functional meetings. Creates briefings and focused customer presentations. Documents the customer requirements and business processes

Strong technical and analytical and problem-solving skills to troubleshoot to solve a variety of problems

Requires strong organizational and communication skills, written and verbal, with the ability to handle multiple priorities

Able to effectively provide direction to and lead technical teams

Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging

Serves as a mentor and/or resource to junior or senior level Reporting Analysts

Translates business system processes and requirements into Use Case scenarios. Conducts analysis and provides expert counsel to client in respective business area of expertise. May analyze business and technical processes to formulate, develop, and implement new and modified processes and policies

Qualification

Reporting analysisData managementMicrosoft Power BIHealthcare industry experienceData visualizationProject ManagementCommunication skillsCuriosityInterpersonal relationshipsResearch skillsMicrosoft Office proficiencyProblem-solving mindset

Required

Bachelor's Degree in Business Administration or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience

8 years reporting analysis and/or data management

Strong technical and analytical and problem-solving skills to troubleshoot to solve a variety of problems

Strong organizational and communication skills, written and verbal, with the ability to handle multiple priorities

Able to effectively provide direction to and lead technical teams

Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence

Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging

Serves as a mentor and/or resource to junior or senior level Reporting Analysts

Translates business system processes and requirements into Use Case scenarios

Conducts analysis and provides expert counsel to client in respective business area of expertise

May analyze business and technical processes to formulate, develop, and implement new and modified processes and policies