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First United Bank · 3 days ago

Learning and Growth Systems Officer

Plano, TX

Full-time

Onsite

Senior Level

5+ years exp

First United Bank is a learning organization that values employee growth and development, consistently recognized as one of the top places to work in Oklahoma. The Learning and Growth Systems Officer will be responsible for architecting and maintaining the enterprise learning systems, ensuring integration and quality control, while also supporting training and coaching efforts across the organization.

BankingFinancial ServicesInsuranceLending

Responsibilities

Build and maintain all Learning Management System architecture, ensuring proper integration between Learning Management Systems as well as HRIS system

Support partnerships with LMS users, specifically those within the organization who train, load content, and need reporting

Oversee implementation and maintenance of training/learning survey systems, regularly updating survey questions or topics as needed for relevancy

Partner with our Analytics team to establish data flows and create user-friendly dashboards for leaders

Partner with L&D Director and other stakeholders, to identify learning needs and action plan accordingly

Manage L&D vendor relationships, acting as primary liaison for the organization

Work with partners in HR to support HRIS needs, as necessary

Lead the design, maintenance, and analysis of course evaluations grounded in the Kirkpatrick Model, ensuring insights are accurately captured and incorporated into learning dashboards and enterprise metrics

Facilitate learning experiences on an as-needed basis—including instructor-led (in-person and virtual) and eLearning sessions—to support team-wide delivery of high-quality learning

Uphold a learning culture that serves high performing teams by providing an opportunity for continuous learning

Consciously create a workplace culture that is consistent with the Bank’s, emphasizing the identified mission, vision, guiding principles, and values

Adherence to all First United Policies and Procedures

Dresses professionally

Completes all required compliance exams on an annual basis

Performs other duties as assigned

Qualification

Learning Management SystemsData AnalysisInstructional DesignWorkday Learning ManagementLeadership ExperienceCommunication SkillsTeam CollaborationProblem Solving

Required

Bachelors' degree in related field to technology, management, learning and development

Minimum of Five (5) years' experience in learning management systems, systems management, leadership, learning and development, or instructional design