Southern Hills Country Club · 2 months ago
Golf Administrator
Southern Hills Country Club is a prestigious, member-owned private golf and country club with a storied golf history and worldwide acclaim. The Golf Administrator is responsible for the successful operations of all tournaments and functions hosted by the Golf department, as well as managing all golf communications in a creative and attentive manner.
GolfHospitalityRecreation
Responsibilities
Club Events: Men’s Golf Events, 18-WGA, 9-WGA & Couples Golf Association
Market & communicate all upcoming Club events to the membership, utilizing a timeline to assure a more consistent message to the membership. What, when, where, who
Communicate with various Club departments prior to Club events; getting events booked with F&B, providing up-to-date numbers for the F&B team, communicate any relevant information to the golf course superintendent in advance of the event. Three days prior to the event, provide all necessary information to the golf professional in charge of that event
Communicate with members to gather necessary information (guest’s name, home club, contact info, sizes, preferences) for Club events like Swingaroo, Rooster, Red Bud, Maxwell Cup, etc
Post and communicate results to the membership via email, website, social media, as well as submit results to the Tulsa World
Manage deadlines for ordering tee prizes for certain events, trophies
Provide GM/accounting department final numbers for billing purposes
Attend all MGE, 18-WGA, 9-WGA & CGA, Swingaroo, Rooster meetings, communicate notes/minutes to the staff
Manage the Southern Hills Junior Invitational by working with event partners, developing player & Member communications, tracking donations & fundraising, coordinating of player housing & accommodations, financial oversight & budget development, purchasing, billing, website development and coordinating social media
Club Website & Mobile App Maintenance:
Starting time setup/management & guest windows established, including prompts to members making starting times online (course conditions, course maintenance, guest restrictions, etc.)
Keeping the golf events calendar up-to-date on the Club website, including maintenance of sign-up sheets, tournament information pages
Develop communication schedule/deadlines for the Southern Hills Spirit, weekly golf shop newsletter, social media posts, targeted emails, etc
Help Desk go-to person for various questions we receive regarding the website and mobile app
New Member Orientation:
Set up meetings or a round of golf with newly elected members on behalf of the Director of Golf for their new member golf orientation
Create and print proper documents for newly elected members to be reviewed with the Director of Golf
Guest Concierge:
Members seeking access at private clubs around the country: gather the necessary information needed for the Director of Golf to contact various private clubs around the country on behalf of the membership
Members hosting out of town guests: facilitate member requests to book starting times outside of the one week window when members are hosting guests from outside of the area. Secure guest’s names and any pertinent information from the hosting member. Would communicate to the member confirmation of the starting time(s), along with their responsibility as a host (dress code, pace of play, using the locker room, etc.)
Members hosting in town guests: would contact members to secure guest’s names and inquire of there is anything we can do to make their experience better. Would communicate to the member their responsibility as a host (dress code, pace of play, using the locker room, etc.) and/or offer to communicate Club rules & policies to
Unaccompanied guest requests: would handle inquiries we receive from peer clubs wanting to get access for their membership. Would be responsible for communicating with accounting, F&B, security, locker rooms and golf operations staff. Would also communicate with the golf professional/GM at the club seeking access in advance of their arrival
Golf Digest Panelists, Golf Magazine Raters & Golf Week Raters: be the facilitator for requests from panelists/raters. Would be responsible for communicating with accounting (if applicable), F&B, security, locker rooms and golf operations staff. Would communicate starting times, Club rules, caddy information etc
Director of Golf Assistant:
Develop, maintain and manage all communications from the golf operation, including monthly and weekly newsletters
Answer phones and respond to email inquiries from Members, guests, and employees. Confidently provide information regarding special events, golf programming and rules of the Club as it relates to golf
Assist with on-boarding of new staff
Maintain office supplies and storage area stock, and monitor deliveries to and from the golf operation
Produce play and revenue reports for golf committees
Qualification
Required
Possess above average writing, editing, and typing skills
High level of computer literacy and experience with various software programs, particularly proficient in Microsoft Word, Outlook, Excel and PowerPoint
Ability to spread hospitality, happiness and goodwill among the Members and guests at Southern Hills Country Club
Maintain the highest standards of professionalism with ability to communicate and collaborate well in a team setting
Ability to establish and maintain strong, effective relationships with fellow employees and customers
Possess excellent interpersonal and communication skills
Possess a strong character and ethical core
Demonstrates a high level of energy and enthusiasm for meeting the needs of our Members and their guests
Ability to manage multiple tasks in a highly organized and detailed manner
Results driven. Inspired and motivated to exceed goals
Skilled problem-solver with ability to anticipate the needs of the Member
Ability to work a flexible schedule to meet the needs of the business
Preferred
Experience in event planning, as an Administrative Assistant, or as an Assistant Golf Professional at a private club facility or reputable institution
Background in customer service and hospitality industry
Ability to demonstrate organizational and communication skills
Benefits
Medical, Dental, & Vision Plans
401(k) Matching & Safe Harbor Contributions
Club-paid Life Insurance and Disability Insurance
Vacation and Sick Time Off
Annual Christmas Gratuity
Employee Meals
Employee & Dependent Scholarship Program
Company
Southern Hills Country Club
Southern Hills Country Club provides hospitality, recreation, dining, and social interaction.
Funding
Current Stage
Growth StageRecent News
Seattle TechFlash
2025-05-17
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