CrossCountry Mortgage, LLC · 4 hours ago
Branch Office Manager
Bloomington, MN
Full-time
Onsite
Entry Level
$70K/yr - $75K/yr
2+ years expCrossCountry Mortgage, LLC is the nation's number one distributed retail mortgage lender with a strong culture of employee engagement and support. The Branch Office Manager plays a critical role in providing customer service, maintaining communication between corporate and branch operations, and offering administrative support to management personnel.
FinanceFinancial ServicesLendingMortgage
Responsibilities
Offer the highest level of customer service to clients
Cover the front desk reception area at all times, securing coverage for absences
Answer all incoming telephone calls, routing to the appropriate person or voicemail
Update telephone directories as needed
Maintain conference, training, and meeting room calendars
Sort and deliver company mail when necessary
Sign for overnight delivery packages as needed
Create shipping labels for outgoing packages (Federal Express, UPS, etc.), as needed
Assist with the coordination of lunches for meetings and events
Provide management with administrative support on a variety of projects; maintain discretion in handling all management requests
Assist Manager as needed and directed
Order and obtain office supplies as required
Stock inventory in all areas weekly (or as needed)
Handle client and employee inquiries
Maintain confidentiality of information, as needed
Perform all other duties as requested or assigned
Qualification
Required
High School diploma, General Equivalency Diploma (GED) from an accredited institution or equivalent education
Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications
Excellent communication, customer service, and problem-resolution skills
Excellent prioritization and time management skills
Advanced attention to detail and organizational skills
Preferred
Two years' experience in a similar administrative role, preferred
Benefits
Medical
Dental
Vision
401K
Company-provided short-term disability
Employee assistance program
Wellness program
Company
CrossCountry Mortgage, LLC
Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.
5001-10000 employees
H1B Sponsorship
CrossCountry Mortgage, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (16)
2023 (9)
2022 (17)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1.9BKey Investors
Ares Management
2025-11-18Debt Financing· $600M
2025-09-24Debt Financing· $900M
2021-11-23Debt Financing· $400M
Leadership Team
Tom Kraft
Senior Vice President Operations - West
Rob Sampson
Executive Vice President
Recent News
2025-12-18
2025-12-10
2025-11-20
Company data provided by crunchbase