Gallagher · 3 days ago
Client Service Manager
Rockville, MD
Full-time
Onsite
Senior Level
$76K/yr - $127K/yr
5+ years expGallagher is a company that helps clients face risk with confidence by providing a client-centric suite of consulting tools and advanced data analytics. The Senior Client Service Manager will take a leadership role in the renewal process, secure existing business, nurture client relationships, and ensure compliance standards are met.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Hiring Manager
Joseph Carricato
Responsibilities
Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner
Secure existing business and drive the sale of additional services and lines of coverage
Nurture relationships with your clients
Conduct periodic audits to ensure compliance standards and service levels are met
Maintain accurate client and policy data and documents within your Gallagher systems
Use Gallagher's technology to improve productivity and quality
Qualification
Required
Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience
1+ years supervisory experience
A current Property and Casualty License
Previous commercial lines insurance knowledge and experience managing client relationships
Ability and desire to deliver an exceptional client experience
Develop a professional rapport with internal and external partners
Utilize your resilient and adaptable mentality in the face of shifting priorities
Eagerness to collaborate with all Gallagher teams and employees
Preferred
Previous insurance knowledge and experience managing client relationships
Solid financial acumen
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
10001+ employees
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Leadership Team
Alec Herring
Area Senior Vice President
Mark Gresser
Executive Vice President
Recent News
2025-12-04
2025-11-19
Company data provided by crunchbase