STACK Infrastructure · 3 days ago
Critical Operations Director
Las Cruces, NM
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expSTACK Infrastructure provides digital infrastructure to innovative companies, focusing on building, owning, and operating efficient data centers. The Critical Operations Director will lead the operational aspects of data center management, ensuring excellence in safety, team performance, and system uptime.
Data CenterInformation ServicesInformation TechnologyIT Infrastructure
Responsibilities
Lead and implement standardized culture of always working safely across all STACK data centers
Data center subject matter expert for electrical, mechanical, fire life safety, and other data center systems
Advise the regional SVP of Critical Operations of the status of their site level preventative and corrective maintenance programs
Operate, monitor, maintain, and respond to abnormal conditions within the facility
Implementing site level efficiency projects and maintaining overall site design PUE
Ensure STACK preventative and predictive maintenance program is executed
Training and mentoring of staff
Manage vendor relationships and service contracts
Manage vendor procurement and billing process
Site budgeting and forecasting for both CAPEX and OPEX
Evaluate and critique highly detailed technical procedures for maintenance events, emergency situations, standard site evolutions, etc
Responsible for ensuring construction and commissioning activities do not impact existing critical operations
Lead development and maintaining of individual training plans for each employee in line with the STACK training and development program
Be a customer liaison for all site level inquiries
Lead incident reporting and root cause analysis processes to deep dive into abnormal occurrences within the data center
Expert technical review of procedures
Expert technical review of company standards and policies
Manage site audits both internal and external
Adherence to compliance standards
Manage systems to avoid unplanned, client-impacting outages
Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency
Navigate and utilize CMMS, EPMS, and BMS systems
Provide day-to-day exceptional customer service and support
On-call availability is required to respond to emergency situations at the data centers
Taking on other duties as required by STACK. Job duties, roles, and responsibilities are subject to change over time
Qualification
Required
High school diploma or equivalent; Bachelor's Degree preferred
Minimum of 5-7 years' experience in a data center or other related mission critical operations role
3-5 years' experience in administering and managing facility preventative maintenance programs
3-5 years' experience in vendor and project management
Expert understanding of the electrical and mechanical systems used in a data center environment. These include, but not limited to: UPS, Transformers, PDU's, RPP's, Chillers, CRAH, CRAC, STS, ATS, and Pre-action systems
Exceptional leadership skills
Well versed and experienced in managing multiple multi-million-dollar budgets to safely maintain 100% availability while minimizing total cost of ownership
Expert knowledge of NFPA70e, NFPA72, NFPA25, NFPA101 and compliance issues as well as other building codes in regard to fire or life safety
Expert knowledge and experience in data center trending and analysis, with the ability to rapidly learn and use PC based site monitoring systems
Experienced in the design, construction, and commissioning of critical systems and buildings
Ability to communicate effectively with customers and internal staff
Ability to coordinate, supervise, and communicate with contractors who perform maintenance in the data center
Proven knowledge of customer contracts and SLA levels in line with ASHRAE standards
Experienced people manager
Must be and be able to develop team players
Preferred
You're a strong communicator and able to blend analytics with experience in decision-making
You don't get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables
You're a teambuilder. You take the time to understand and develop the strengths of your resources while formulating long-term plans for the growth and success of the team
You're naturally curious and driven toward continual improvement. While you celebrate your successes, you take time to review and analyze campaigns for future learning
Benefits
Healthcare
Dental Care
Vision Insurance
Life Insurance
Paid Time Off
Paid Leave Programs
401K program
Flexible spending accounts
Cell phone subsidy
Company
STACK Infrastructure
STACK Infrastructure provides digital infrastructure solutions, focusing on data centers, colocation, and build-to-suit projects.
1001-5000 employees
H1B Sponsorship
STACK Infrastructure has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$9.35B2025-10-22Debt Financing· $261.68M
2025-07-23Debt Financing· $853.73M
2025-05-13Debt Financing· $1.4B
Leadership Team
Brian Cox
Interim Chief Executive Officer, STACK Infrastructure EMEA
Matthew VanderZanden
CEO for Americas
Recent News
Fierce Network
2025-12-22
2025-12-15
TradingView
2025-12-13
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