Truist · 1 month ago
Head of AI Enablement - Consumer and Small Business Banking
Charlotte, NC
Full-time
Onsite
Director/ExecutiveTruist is a financial services company that is seeking a Head of AI Enablement for its Consumer and Small Business Banking division. This senior technology leader will be responsible for designing and deploying AI solutions, collaborating with business executives and engineering teams to create scalable applications that drive measurable value.
BankingFinanceFinancial Services
Responsibilities
Translate complex business requirements into engineered AI and GenAI solutions that deliver measurable business outcomes
Architect and lead the development of LLM-based, agentic, and machine-learning systems that integrate with enterprise data and technology platforms
Guide engineering teams in model development, fine-tuning, and deployment, ensuring performance, security, and compliance
Build reusable frameworks, APIs, and components to accelerate AI adoption across product lines
Partner directly with the TD&O Divisional Leaders and their engineering, product, and operations teams to identify high-impact use cases and embed AI capabilities into existing workflows
Serve as a trusted engineering partner to business executives, translating strategic goals into technical blueprints
Foster a builder culture rooted in experimentation, delivery, and responsible innovation
Establish and enforce AI engineering standards—including model observability, version control, and performance telemetry in partnership with Enterprise Architecture and the Policy, Standards, Practices Governance team
Stay ahead of emerging AI technologies, tools, and frameworks; continuously assess opportunities to integrate frontier capabilities
Qualification
Required
Proven experience designing, deploying, and maintaining AI or GenAI systems in production—such as LLM-based solutions, agentic architectures, or advanced ML pipelines
Preferred
Prior experience at a technology or product company, leading AI platform or applied ML development at scale
Hands-on experience with enterprise AI frameworks (Azure OpenAI, AWS Bedrock, LangChain, AutoGen, CrewAI, or similar)
Demonstrated success establishing AI engineering standards, reusable frameworks, or AI Centers of Excellence
Experience delivering GenAI applications for customer engagement, operations, or risk functions in complex organizations
Industry leadership through publications, open-source contributions, or conference presentations
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
Founded in 2019
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
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