Hearst Health · 4 hours ago
Chief People Officer
Homecare Homebase (HCHB) is the leading software platform for home health, hospice, and personal care providers across the United States. The Chief People Officer will be a key member of the Executive Leadership Team, responsible for owning and executing the full People strategy, including culture, talent, and HR operations.
Responsibilities
Define and execute a multi-year People strategy aligned to HCHB’s business, technology, and AI transformation roadmap
Shape and reinforce a culture that is: + Mission-driven + Performance-oriented and accountable + Collaborative across Product, Technology, Operations, and Commercial teams
Partner closely with Hearst Health HR to ensure alignment with enterprise standards, policies, and governance
Lead culture and engagement initiatives that improve retention, inclusion, and employee experience across all locations and functions
Partner with the President and ELT to design and evolve the organizational structure that supports growth, AI innovation, and operational excellence
Drive leadership effectiveness across the executive and senior leader population, including coaching, role clarity, and succession planning
Develop and implement succession and talent plans for critical roles (e.g., Product, Technology, Data & AI, Operations, Commercial, Finance)
Build enterprise-wide succession plans for executive and critical roles (Product, Engineering, Data & AI, Operations, Commercial, Finance)
Identify and mitigate talent risks, single points of failure, and organizational bottlenecks
Create bench-strength strategies, high-potential pipelines, and internal mobility programs tied to long-term capability needs
Develop annual talent planning, leadership assessments, and workforce risk dashboards
Establish and enforce governance for compensation data access, payroll data separation, and “least privilege” standards for managers
Ensure HR operations support SOX 404 compliance—documented processes, segregation of duties, audit readiness for payroll, compensation cycles, benefits, hiring, and HRIS workflows
Partner with Legal, Finance, and Hearst Audit on policy governance, employment compliance, regulatory changes, and risk mitigation
Maintain a modern, clear, accessible policy framework across the organization
Own the performance management framework to drive clarity of goals, accountability, and measurable outcomes
Build robust learning and development programs, including: + Manager / leader development + Skills development for evolving roles in AI, data, product, and engineering + Programs supporting HCHB’s transformation (change management, agility, collaboration)
Create development pathways and career progression frameworks that enhance retention and internal mobility
Oversee compensation and benefits strategy, ensuring competitiveness in the market and alignment with HCHB and Hearst Health frameworks
Partner with Hearst compensation teams on executive compensation, LTIC, bonus structures, and retention plans for key talent
Develop and maintain clear job architectures, leveling frameworks, and pay bands that support transparency and fairness
Serve as the executive steward of employee-facing communication for all org-wide transformations (AI, operating model changes, leadership updates, SaaS migration, modernization)
Build an internal communications strategy that ensures clarity around the “why,” “what,” and “how” behind major organizational shifts
Partner with Communications, Product, and Operations to create consistent messaging frameworks, all-hands content, leadership updates, and transformation milestones
Partner directly with the President to define and operationalize leadership standards and expectations across HCHB (“Clarity → Alignment → Acceleration”)
Build and steward the HCHB Leadership Operating System, including: + ELT cadence and meeting design + Leadership forums and quarterly manager summits + Leadership commitments and charters + Manager capability programs
Drive executive coaching, role clarity, and cross-functional alignment across Product, Technology, Operations, Commercial, and Finance
Lead a high-performing HR Operations function, ensuring accurate and compliant execution of core HR processes (benefits administration, employee records, immigration, etc.)
Ensure compliance with all relevant federal, state, and local employment laws and regulations
Establish and maintain clear, modern policies that support both employee needs and business objectives
Partner closely with Legal, Finance, and Hearst where appropriate on risk management, investigations, and employee relations
Serve as a primary change leader for HCHB’s AI and technology transformation
Design and lead change management strategies that help employees understand the “why,” “what,” and “how” of key changes across org, roles, and processes
Collaborate with Product, Technology, Operations, and Communications to ensure transformation milestones are supported with clear, consistent people-focused messaging and support
Oversee compensation governance including job architecture, leveling frameworks, pay transparency requirements, and consistent compensation cycles
Conduct regular pay equity audits, market benchmarking, and compliance with state pay-transparency laws
Partner with Hearst Corporate Compensation on executive compensation, LTIC programs, bonus structures, and retention strategies
Build a total rewards philosophy that supports fairness, competitiveness, employee value proposition, and HCHB’s MBO alignment
Qualification
Required
15+ years of progressive HR / People leadership experience, with 5+ years in a senior executive HR role
Demonstrated success leading HR in a transformation environment, ideally involving digital, data, and/or AI-driven change
Proven track record building and scaling talent strategies for high-performing engineering, product, and commercial organizations
Proven track record building and scaling leadership development and succession for executive and senior leaders
Proven track record building and scaling performance management systems that drive accountability and results
Strong command of compensation, benefits, and total rewards, including partnering with corporate parent/board-level stakeholders
Experience working in or closely with matrixed organizations (e.g., within a broader enterprise or portfolio company structure)
Deep knowledge of U.S. employment law and HR compliance best practices
Exceptional relationship-building, communication, and influence skills; able to coach executives, manage through ambiguity, and drive alignment across stakeholders
Passion for the mission of home-based care and a strong alignment with HCHB's values
Preferred
Experience in technology, SaaS, healthcare, or health-tech strongly preferred; exposure to PE- or enterprise-owned environments a plus
Benefits
Competitive pay
Robust benefits
Professional development opportunities
Flexibility
A company that gives back
Company
Hearst Health
The mission of Hearst Health is to guide healthcare organizations by delivering essential intelligence and software that improve the quality, safety and efficiency of care.