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Monks · 2 weeks ago

Global Client Partner - VP

Austin, TX

Full-time

Hybrid

Director/Executive

$230K/yr - $260K/yr

15+ years exp

Monks is a global digital marketing and technology services company seeking a Global Client Partner, VP to lead and develop a flagship technology account. The role involves strategic leadership, revenue growth, and enhancing client satisfaction while managing a full P&L responsibility and fostering senior-level relationships.

Commercial Real EstateProperty ManagementReal Estate

Responsibilities

Serve as the senior executive and trusted advisor for all aspects of the client relationship

Develop and execute a multi-year account growth strategy aligned to the client’s technology roadmap and business objectives

Own full P&L responsibility, including revenue, margin, forecasting, and budget management

Identify, shape, and close new opportunities across consulting, digital engineering, AI/ML, cloud, Marcom, and managed services

Lead complex deal negotiations and commercial structures to achieve profitable growth

Partner with internal sales, delivery, and marketing teams to create account-specific campaigns and thought leadership

Oversee large-scale, multi-tower technology programs ensuring on-time, on-budget, high-quality delivery

Collaborate with delivery leaders to meet or exceed SLA, CSAT, and NPS targets

Proactively manage risk, escalation, and compliance across all engagements

Cultivate senior-level relationships (C-suite, SVP/VP, key decision makers) to influence strategic direction and drive growth opportunities

Facilitate quarterly business reviews and executive steering committees

Build and mentor a high-performing account team, including on-site and global resources

Champion diversity, equity, inclusion, and a culture of innovation

Qualification

Client relationship managementP&L managementTechnology sector knowledgeBusiness developmentMartech SolutionsAI/MLCloud computingConsultative skillsTeam developmentCommunication skillsNegotiation skillsLeadership skills

Required

15+ years of progressive client-facing leadership in technology services, consulting, or digital transformation

Proven success managing a $50M+ annual account P&L, with consistent double-digit growth

Deep understanding of technology ecosystems—cloud, AI/ML, SaaS, product engineering, and platform services

Exceptional executive presence, communication, and negotiation skills

Strong financial acumen and ability to translate client objectives into profitable business solutions

Ability to thrive in a fast-paced, on-site client environment in Cupertino

Preferred

Experience with major Silicon Valley technology companies

Background in both consulting and large-scale delivery organizations

Track record of building long-term client partnerships and leading multi-year transformation programs

Benefits

Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!

Generous PTO and 15 company-wide holidays

401k with company contribution

Paid parental leave

Work-life balance with an emphasis on personal well-being

Career growth in a disruptor space & entrepreneurial opportunities within the Monks network

A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!

Authentic commitment to DEI efforts and sustainable growth.

Company

Monks

Glassdoor3.6

Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world.

Founded in 2014

Shrewsbury, Shropshire, GBR

5001-10000 employees