Amdocs · 2 weeks ago
Customer Business Executive
Tallahassee, FL
Full-time
Hybrid
Senior Level, Lead/Staff, Director/ExecutiveAmdocs is a leading software and services company that empowers communication and media experiences. The Customer Business Executive role focuses on growing the Florida State Agency business through innovative service offerings, sales planning, and strategic partnerships.
Big DataCRMCustomer ServiceOutsourcingSoftwareTelecommunications
Responsibilities
As a forward-thinking leader, help define the innovative future of Amdocs service offerings with the Florida State Agencies
Create and implement sales plan – including market research, working with local lobbyists to identify funding priorities and evaluate agency willingness to entertain new providers, and identify targets
Focusing on being a phenomenal partner with the customer's decision-makers while representing the voice of the customer within Amdocs
Identify and address challenges and needs by effectively demonstrating Amdocs offerings and business value to grow new opportunities; promote new leads and opportunities towards signed deals, and lead account expansion and long-term business strategy
Owning the account's P&L with a focus on profitability
Collaborate with Service Partners for all service-related tasks, ensuring the quality of project deliveries
Responsible for broad people management and development of the account teams
Work in a dynamic cross-matrixed environment, collaborating across teams including procurement support, legal support, public relations/marketing, and finance
Qualification
Required
Proven experience with Florida state agencies, bringing existing agency relationships
Excellent ability to think at the “C level” about the issues, budget priorities, and pain points associated with state government work
Industry insight into Government and how to navigate procurement, state term contracts, and other uniquenesses
Be established as a trusted partner delivering the next wave of Digital Services
To have an eye for business, understanding of inter and intra-organizational relationships, and building executive relationships
Successful experience with P&L Management: Ability to lead commercial negotiations and prepare the Annual Operating Plan (AOP). Must have a strong financial background and experience
To be a recognized leader, with the ability to operate in a globally matrixed environment and handle sophisticated situations with tact and diplomacy
Experience with Consulting/System Integration work
Excellent verbal and written communication skills to effectively interact with clients and team members
Preferred
Location: Tallahassee, Florida preferred
Company
Amdocs
Amdocs is a developer and provider of customer experience systems for communications, media, and entertainment industries.
Founded in 1982
10001+ employees
H1B Sponsorship
Amdocs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (84)
2024 (75)
2023 (89)
2022 (105)
2021 (95)
2020 (108)
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-01-01Post Ipo Equity
1998-06-19IPO
Leadership Team
Tamar Dagim
Chief Operating Officer & Chief Financial Officer
Haim Amshalom
VP CBE Amdocs Media
Recent News
2026-01-07
2026-01-03
Company data provided by crunchbase