Account Director, Retail/ Multi-unit Services (Contract) jobs in United States
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Vision · 1 month ago

Account Director, Retail/ Multi-unit Services (Contract)

Amsive is a performance marketing agency that values collaboration and innovation. The Account Director, Retail/Multi-Unit Services will lead client communication and campaign initiatives, managing complex accounts and ensuring client satisfaction through effective marketing strategies.

AdvertisingDigital MediaMarketing
badNo H1Bnote

Responsibilities

Builds empathetic personal relationships with clients and engages in understanding client’s marketing and business challenges, creating sound marketing program solutions to solve those challenges
Leads and directs cross functional teams in building, development and delivery of omnichannel marketing programs to achieve client’s stated objectives and to ensure partnership satisfaction
Leverages strong data driven experience to interpret data and analytics – helping to craft the narrative that illustrates the impact of our programs on the client’s business
Lead role for client-facing interaction with agency day to day, owner of overall client satisfaction and proactivity of account to drive marketing goals
Become proficient in company designated tools for success in project and account management
Create and proactively manage internal timelines for projects and programs through proactive communication
Log all resource hours into Amsive designated project management tool daily
Schedule, organize and facilitate client campaign initiatives across all agency channels; hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity
Communicate with clients on a regular basis including weekly or monthly calls to review campaign performance, recommending omni-channel marketing strategies and campaign optimizations to continuously improve results
Oversee implementation, delivery, and execution of program promise; manage client expectations by providing timing and budget implications of scope change requests
Facilitate and manage the invoicing process
Maintain and/or improve account profitability through effective scope management
Develop cross-channel insights and recommendations to solve larger business problems and improve key performance metrics; organize logistics for, narrative of and key insights for quarterly and annual business reviews
Strong understanding of data and data insights to allow for testing strategies in audience identification, channel selection, and creative messaging
Core responsibility to collaborate and oversee agency standards on key marketing service deliverables for mid to large agency accounts in the form of PowerPoints, POV’s and performance reports from excel to dashboard technologies to optimize, retain or upsell business
Be curious, with a thirst for learning more about data centric marketing

Qualification

Omnichannel marketingClient relationship managementData analyticsProject managementDirect marketing experienceFinancial services experienceTeam leadershipCommunication skillsMicrosoft Office SuiteAsana proficiency

Required

8+ years' experience managing direct marketing or digital marketing programs
Specific marketing experience supporting brick and mortar retail locations, developing marketing strategies that drive retail traffic and purchases is required
4+ years of financial services experience required (including banking or credit unions), from either client-side or vendor/agency-side work
Demonstrated excellence in building and maintaining profitable client relationships
Experienced in compiling, documenting, and communicating client requirements to internal stakeholders (in digital marketing, direct mail or creative services)
Must have experience overseeing implementation or managing and executing multi-channel marketing campaigns as main client point of contact
Experience managing, training, and developing a growing group of direct reports; effectively delegating tasks and responsibilities to increase team capacity
Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment
Ability to influence others, both with the client and within the internal Amsive organization
Strong grasp and demonstrated application of marketing and communication principles
Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members
Strong understanding of applying data and insights for use in audience, channel and creative testing strategies
Advanced knowledge in the use of data, modeling and analytics
Strong proficiency in Microsoft Office Suite, especially PowerPoint and Excel
Future-minded individual with a strong desire to contribute to an emerging leader in the omni-channel marketing space

Preferred

4+ years of experience in agency environment preferred
Experience using Asana preferred

Company

Vision has been acquired by Amsive. Check out Amsive Career's page here: https://www.amsive.com/