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MCI · 1 month ago

M&A Transaction Manager - Operational Strategy and Diligence

United States

Full-time

Remote

Senior Level

5+ years exp

MCI is one of the fastest-growing tech-enabled business services companies in the USA, specializing in Customer Experience and Business Process Outsourcing. The M&A Transaction Manager will assess potential acquisitions, focusing on operational alignment, efficiency improvements, and integration strategies.

Business Information Systems

Responsibilities

Conduct operational due diligence to assess business capabilities, process efficiency, and cost structures

Evaluate operational synergies and develop clear, actionable post-transaction implementation roadmaps

Provide strategic recommendations on operational readiness, scalability, and integration planning

Identify areas for performance improvement and design initiatives to drive operational excellence

Support change management efforts during integration phases to ensure smooth transitions

Prepare detailed operational reports and executive-level presentations

Monitor integration progress and track synergy realization after deal closure

Take on additional responsibilities as needed, depending on project scope and business needs

Qualification

Operational due diligencePerformance improvementProject managementData visualization toolsCross-functional assessmentsExecutive presentation skillsAnalytical skillsBachelor’s in BusinessMBA preferredCommunication

Required

Bachelor's in Business, Operations, or related field

5+ years in operations consulting or BPO operations

Strong analytical and project management skills

Experience leading cross-functional operational assessments in complex environments

Deep understanding of operational KPIs and performance improvement methodologies

Proficiency in Excel, PowerPoint, and data visualization tools

Strong communication and executive presentation skills

Must be authorized to work in the country where the job is based

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint

Must be willing to submit to drug screening

Preferred

MBA preferred

Benefits

Paid Time Off: Earn PTO and paid holidays to take the time you need.

Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!

Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

Retirement Savings: Secure your future with retirement savings programs, where available.

Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.

Life Insurance: Access life insurance options to safeguard your loved ones.

Supplemental Insurance: Accident and critical illness insurance

Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.

Paid Training: Learn new skills while earning a paycheck.

Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.

Casual Dress Code: Be comfortable while you work.