MelroseWakefield Hospital ยท 1 month ago
Clinical Administrative Coordinator - OBGYN - Braintree
Tufts Medical Center is a healthcare organization seeking a Clinical Administrative Coordinator for their OBGYN department in Braintree. The role involves providing administrative support to clinical providers, managing patient flow, and ensuring customer service excellence while assisting with various office tasks and maintaining operational efficiency.
Health CareHome Health CareMedical Device
Responsibilities
Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination
Assists with scheduling template creation and changes
Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting
Greets and checks-in patients; verifies patient demographic and insurance information
Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification
Collects copayments
Prepares medical records and documentation for patient visits, including loading of information into the EMR system
Takes an active role in monitoring patient flow and communicating delays to patients and providers
Assists with billing charge entry and reconciliation
Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution
Provides general clerical support to department physicians
Participates in performance improvement projects
Qualification
Required
Good communications skills, both oral and written
Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications
Excellent interpersonal and organizational skills
Ability to handle multiple projects and prioritize tasks
Flexibility in work assignments
Knowledge of third-party billing
Ability to maintain confidential medical information
Preferred
High School diploma or equivalent
Two (2) years of experience supporting customers
Bilingual
Benefits
Comprehensive Total Rewards package
Supports your health
Financial security
Career growth
Company
MelroseWakefield Hospital
MelroseWakefield Hospital and Lawrence Memorial Hospital provide high-quality, community-based care.
Funding
Current Stage
Late StageCompany data provided by crunchbase