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USAJOBS · 1 month ago

Health System Specialist (Corporate Compliance Investigations Coordinator)

Asheville, North Carolina, USA

Full-time

Onsite

Mid, Senior Level

$74K/yr - $115K/yr

4+ years exp

USAJOBS is seeking a Health System Specialist (Corporate Compliance Investigations Coordinator) for the Department of Veterans Affairs. The role involves overseeing corporate compliance investigations, coordinating requests from various oversight organizations, and ensuring compliance with administrative policies.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Oversight and Coordination of Corporate Compliance Investigations: This position requires the ability to direct and coordinate a wide variety of administrative and technical activities to ensure appropriate actions are implemented. This could include the development and implementation of new trainings/services, enhancement of existing training/services, or corrective actions required to address identified deficiencies to mitigate agency risks and vulnerabilities. This includes the skill of leading interdisciplinary teams, projects, and programs to accomplishing the organizational goals and objectives. Requires the ability to communicate in writing and orally for a wide variety of purposes. Additionally, the position requires the ability to maintain confidentiality of sensitive or privacy protected information

The CCIC is responsible to coordinate and oversee all incoming requests for investigations and/or fact findings from internal sources and a variety of oversight organizations including, but not limited to Office of Accountability and Whistleblower Protection (OAWP), Office of Inspector General (OIG), Office of General Counsel (OGC), Government Accountability Office (GAO), Equal Employment Opportunity Office (EEO), Harassment Prevention Program (HPP), Tort Claims, and internal staff issues not resolved at the service level

CCIC plans, conducts and/or coordinates investigations related to alleged or suspected violations of administrative policies/procedures, making referrals to VA Police and/or VA OIG if suspicion of violations of criminal laws

CCIC ensures administrative investigations are compliant with all applicable policies and collective bargaining obligations

CCIC will direct the assignments of investigations including preparing charge letters for AIBs

The CCIC will provide AIB members and other fact finders with support needed to complete the investigation

The CCIC will coordinate setting up the required resources (i.e. - supplies, interview rooms, Control Fund Point (CFP) management, scheduling interviews, obtaining and payment for a court reporter, etc.) for investigations

CCIC will oversee the completion of final written report to the Executive Director or the requesting Executive Leadership Team member or Service Chief regarding the outcome of those investigation(s) and/or fact finding(s). The CCIC is responsible for ensuring that final reports are supported by the preponderance of the evidence

CCIC manages, processes, and completes all non-malpractice tort claims investigations from Veterans, visitors/guests/or family/caregivers of the Veteran, and all WNCVAHCS employee claims. These tort claims consist of, but are not limited to, items such as property damage or loss of property while a visitor or patient at the WNCVAHCS

CCIC will work collaboratively with the Risk Manager and/or OGC on tort claims depending on the complexity of the claim

Program Oversight and Investigative Data: CCIC is responsible for oversight of the administrative investigations program

The CCIC ensures the integrity of the program and that all final summaries, investigations and/or fact findings follow program expectations. Creates and maintains templates and other materials to support program needs. Develops databases and spreadsheets for tracking information and analyzes and evaluates data collected to identify patterns that may be indicative of system-wide issues. Works closely with the Corporate Compliance Chief to identify and evaluate potential risks and vulnerabilities and provide recommendations for mitigation. Provides quarterly reports to ELT indicating identified trends regarding investigations, small tort claims, allegations, and changes within AIB, OAWP, OIG, OGC, GAO, EEO, and HPP processes to ensure compliance and to develop and modify any necessary changes

Education and Training: Oversees the development and implementation of regular and effective education and training for all WNCVAHCS employees on issues related to conducting fact findings and investigations

Performs other duties, as assigned, including serving as an alternate or back-up for other program managers in the section

Qualification

Corporate ComplianceInvestigative TechniquesData AnalysisAdministrative LawCommunicationCustomer ServiceInformation Management

Required

A transcript must be submitted with your application if you are basing all or part of your qualifications on education

Only education or degrees recognized by the U.S. Department of Education from accredited colleges or institutions may be used to qualify for Federal employment

You must be a U.S. Citizen to apply for this job

Selective Service Registration is required for males born after 12/31/1959

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements

For the GS-11 Grade Level: You must have one year of specialized experience equivalent to at least the next lower grade GS-09

For the GS-12 Grade Level: You must have one year of specialized experience equivalent to at least the next lower grade GS-11

You will be rated on the following Competencies for this position: Administrative Law, Communication, Customer Service, Information Management, Writing

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications