Virtasant · 3 months ago
Director of Client Services - North America
North America
Full-time
Onsite
Director/Executive
8+ years expVirtasant is a global technology services company specializing in cloud architecture and transformation. The Director of Client Services will lead delivery for complex consulting engagements, build trusted relationships with clients, and drive account growth through effective execution and strategy development.
Information Technology & Services
Responsibilities
Own delivery across complex, enterprise consulting engagements — from kickoff through execution and long-term growth
Act as the primary point of contact for clients, building strong, trusted relationships with VP- and C-level stakeholders
Step in where needed to unblock delivery, manage risk, and keep projects on track and outcomes aligned
Develop and execute account strategies and growth plans, aligned with client goals and Virtasant’s broader objectives
Grow accounts through delivery — identifying opportunities, developing relationships, and earning follow-on work by delivering value
Navigate client organizations to identify new relationships and areas for expansion
Coach and enable delivery/account teams, ensuring alignment, growth, and long-term success
Manage account operations including SOWs, forecasting, procurement, invoicing, and staffing
Bridge the gap between technical delivery teams and business stakeholders — translating strategy into outcomes
Qualification
Required
Has 8+ years in consulting or professional services, leading delivery in enterprise environments
Has owned the success of large, complex programs, including when things didn't go to plan
Can point to accounts they've grown through delivery, not sales
Thrives in fast-moving, lean environments — comfortable wearing multiple hats and figuring things out
Is credible with both executives and engineers, and knows how to keep both sides aligned
Is comfortable with ambiguity, pushback, and setting boundaries, while maintaining strong relationships
Has experience managing account financials, delivery teams, and internal operations
Rolls up their sleeves and leads from the front — not from a distance
Preferred
Experience in cloud consulting (AWS, Azure, GCP)
Background in enterprise transformation or digital delivery
Exposure to FinOps or cloud cost optimization
Consulting experience in a high-growth or boutique services firm
Benefits
Flexible, remote-first working
High-trust, high-autonomy culture
Work with a globally distributed, top-tier team
Company
Virtasant
Virtasant is a global team of cloud experts building the next generation of cloud solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Kearns
Founder and CEO
Recent News
2025-07-02
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