BD · 1 month ago
Sr. Business Systems and Process Analyst
BD is one of the largest global medical technology companies in the world, and they are seeking a Senior Business Systems and Process Analyst to optimize business processes and systems within their Global Supply Chain. The role involves acting as a liaison between business stakeholders and technical teams to drive process improvements and enhance operational efficiency.
Health CareMedical DeviceTechnical Support
Responsibilities
Lead the analysis, design, and documentation of complex business processes and system requirements across various departments within BD
Ensure daily support of SAP systems operations for Supply Chain functionalities affecting the TJ EMI Plant, Distribution facilities and cross-functional systems to ensure business continuity. Support all MMS Global ERP systems to allow MMS functions and processes to operate within compliance standards
This individual will require existing experience in SAP, Some SAP Configuration understanding is preferred. A good foundation of SAP Master Data understanding is important
Understanding of Demand Planning, Materials management and Logistics systems + Understanding of Quality systems and some Knowledge and experience interacting with IT processes are beneficial
Daily activity could include troubleshooting System Issues, Identifying and differentiating Process from System problems. Supporting SAP Data Maintenance or Error investigation as required by daily needs directed by Plant Management and Systems Team Management
Systemic issues will be presented to the systems team for change or enhancement determination
Serve as process integration Key POC for new development as assigned. Ensure a high sense of urgency for error resolution to maintain Internal and External customer satisfaction
Collaborate closely with business stakeholders to understand their challenges, identify opportunities for improvement, and define clear, concise, and measurable business requirements
Translate business requirements into functional and technical specifications for system development, enhancements, and integrations
Conduct in-depth research and analysis of existing systems and processes, identifying gaps, inefficiencies, and areas for optimization
Facilitate workshops, interviews, and other elicitation techniques to gather comprehensive requirements and validate solutions with stakeholders
Develop and maintain process maps, flowcharts, use cases, and other documentation to ensure clear understanding and alignment across teams
Partner with IT teams during system design, development, testing, and deployment phases, ensuring solutions meet business needs and quality standards
Lead and participate in user acceptance testing (UAT), defect management, and post-implementation support activities
Provide training and support to end-users on new systems and processes, ensuring successful adoption and utilization
Act as a subject matter expert for assigned business areas and systems, providing guidance and recommendations on best practices
Contribute to project planning, risk management, and change management activities
Continuously monitor and evaluate the effectiveness of implemented solutions and processes, recommending further improvements
Qualification
Required
Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field
Minimum of 7 years of progressive experience as a Business Systems Analyst, Process Analyst, or similar role, preferably within a multinational or regulated industry
Proven expertise in business process mapping, analysis, and re-engineering methodologies (e.g., Lean, Six Sigma)
Strong experience in gathering, documenting, and managing complex business and functional requirements
Demonstrated ability to translate business needs into technical specifications and work effectively with IT development teams
Proficiency in using business analysis tools (e.g., Jira, Confluence, Microsoft Visio, Lucidchart)
Excellent analytical, problem-solving, and critical thinking skills with a keen attention to detail
Exceptional communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels
Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment
Fluency in English is required
Preferred
Some SAP Configuration understanding is preferred
Understanding of Demand Planning, Materials management and Logistics systems + Understanding of Quality systems and some Knowledge and experience interacting with IT processes are beneficial
Experience with SAP ERP systems (e.g., SAP, Kinaxis) and/or CRM systems is highly desirable
Knowledge of other European languages (e.g., Mexican, German, French) is a plus
Benefits
Competitive package of compensation and benefits programs
Rewards and recognition opportunities that promote a performance-based culture
Company
BD
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Recent News
EIN Presswire
2026-01-09
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