Sweetwaters Coffee & Tea · 2 months ago
Franchise Business Coach
Ann Arbor, MI
Full-time
Onsite
Entry, Mid Level
1+ years expSweetwaters Coffee & Tea is a company dedicated to making their guests' day through innovative and quality beverages. As a Franchise Business Coach, you will support and coach franchisees to improve their profitability and operational excellence while ensuring brand consistency and growth of the franchise network.
CoffeeFood and BeverageRetailTea
Responsibilities
Assist franchisees in improving performance and profitability of their cafes
Coach, train, develop, and facilitate strategic operations and marketing initiatives to promote sales growth
Ensure consistency in brand standards and develop action plans to identify areas of opportunity
Recommend solutions based on best practices to ensure maximum results
Travel up to 30% of the time to help open new cafes and provide support to current cafes
Qualification
Required
Located in Michigan or Dallas, Texas and able to travel and work in our Ann Arbor home office as needed
1+ years in a franchise consultant role, leadership role, field support role, or as a business owner
Professional experience in the franchise industry
A bachelor's degree in business, marketing, finance or related field
Management experience in the food industry preferred
Demonstrated record of meeting operational goals & maximizing revenue in a food service or hospitality position
Proven understanding of financial drivers of business operations. Profit and loss statement proficiency
Proven ability to determine expectations, measure effectiveness, and enforce quality standards
Excellent time management, organization, prioritization, and analytical skills
Excellent problem resolution skills with a creative, solution-oriented mindset
Embraces new technology, masters it quickly, with the goal of bringing the advantages to support franchisees
Excellent leadership, interpersonal, influence, and coaching abilities
Ability to influence without authority
Ability to influence people resulting in positive and impactful results
Ability to identify challenges and map out potential resolutions quickly and effectively in an organized manner
Ability to work cross functionally across operations and marketing in order to provide solutions for franchisees
Strong verbal and written communication skills (phone, email, documents, in-person, and presentation)
Capacity to remain calm when challenged and uphold professionalism when working through conflict
Must be detail oriented and communicate thoroughly in all aspects of your work
Strong conflict resolution skills with the ability to respond strategically
Ability to learn quickly and easily adapt to a dynamic work environment
A strong desire and curiosity to learn new skills and knowledge
Complete other tasks and projects as assigned by leadership
Adept at working independently with minimal supervision
Experience with Microsoft Word, PowerPoint, Excel and G-Suite products
Preferred
Management experience in the food industry preferred
Benefits
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
401(k) matching
Opportunity for advancement
Paid vacation & holidays
Retirement plan matching
Innovative, fun culture
Company
Sweetwaters Coffee & Tea
Sweetwaters Coffee & Tea provides coffee, teas, frozen, desserts, and pastries.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
L
Lisa Bee
CEO , President and Co-Founder
Recent News
Company data provided by crunchbase