Ramp · 5 hours ago
Fraud Operations Specialist (PST Hours)
New York, NY
Full-time
Onsite
Entry, Mid Level
$102K/yr - $147K/yr
2+ years expRamp is a financial operations platform focused on modern finance solutions powered by AI. The Fraud Operations Specialist will analyze account applications and transaction activities to identify and mitigate fraud risks, collaborating with various teams and external stakeholders to ensure effective fraud prevention and response.
FinanceFinancial ServicesFinTech
Responsibilities
Analyze new account applications to detect potential fraud patterns, including identity theft, synthetic identities, and other high-risk behaviors
Evaluate transactional activity, identifying anomalies and irregularities indicative of fraudulent behavior
Thoroughly investigate alerts of first-party and third-party fraud, providing comprehensive documentation of findings
Collaborate with internal teams, such as Credit Risk, Compliance, and Customer Support, to ensure timely resolution of fraud-related issues
Communicate directly with customers to verify account activity, resolve disputes, and gather necessary documentation during investigations
Liaise with external stakeholders, including financial institutions and law enforcement, to support investigations and facilitate recovery efforts when necessary
Stay updated on emerging fraud trends, industry best practices, and regulatory requirements to enhance fraud prevention and detection measures
Perform root cause analyses, document control breakdowns, and work with the strategy and engineering teams to improve fraud controls
Document procedures and proactively identify opportunities for operational process improvement
Qualification
Required
Minimum 2 years of experience in fraud prevention or investigations
Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
Excellent collaboration, written and verbal communication skills
Preferred
Experience with NACHA rules and regulations
Experience in high-growth startups
Experience integrating AI into your daily work
Knowledge of SQL or Python
Benefits
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $5,000 per year)
WFH stipend to support your home office needs
Wellness stipend
Parental Leave
Relocation support to NYC or SF (as needed)
Pet insurance
Company
Ramp
Ramp is a financial operations platform designed to save companies time and money
1001-5000 employees
H1B Sponsorship
Ramp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (24)
2023 (11)
2022 (10)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Lightspeed Venture PartnersICONIQ CapitalFounders Fund
2025-11-17Series Unknown· $311.72M
2025-07-30Series E· $500M
2025-06-14Series E· $200M
Leadership Team
Eric Glyman
Co-Founder, CEO
Gene Lee
Co-founder, focused on growth
Recent News
Digital Commerce 360
2025-12-30
Budapest Business Journal
2025-12-30
Greylock
2025-12-30
Company data provided by crunchbase