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Conifer Health Solutions · 2 weeks ago

Application Support Specialist - Remote based in the US

United States

Full-time

Remote

Entry, Mid Level

$21.70/hr - $34.70/hr

2+ years exp

Conifer Health Solutions is a healthcare company that provides expertise to clients nationwide. The Application Support Specialist is responsible for optimizing and managing technology, ensuring effective process improvements, and coordinating with various stakeholders to implement system changes.

Health Care

Responsibilities

Stays current and has deep, ingrained knowledge of systems, including end user applications, reporting and enhancements

Can demonstrate full understanding of how the technology supports and is used within specific processes and brings technology driven ideas to the process team

Reviews all ISB’s for procedural impact

Edits and works with process leaders and trainers to develop procedural and training documentation

Clarifies system processes and responds to additional requests for information

Works closely with peers to reduce redundancies and ensure there are no conflicts between multiple technologies within processes

Ensures that Software Transfer Implementations are completed accurately and develops test plans

Meets user deadlines for system changes and other requested information

Coordinates with IS to ensure that facility IS departments have the knowledge required to ensure the front-end system is set up appropriately

Qualification

Healthcare AdministrationAR Management TechnologyProject ManagementLean Six SigmaPatient Financial ServicesGeneral Computer SkillsWorkflow UnderstandingCommunicationOrganizational Skills

Required

4-year college degree in Healthcare Administration, Business or related area or equivalent experience

2 – 6 years of experience in Healthcare Administration or Business Office

Understands workflow and technology needs within the business

Excellent grammar and writing skills

Must have good organizational skills

Able to work independently with little supervision

Able to communicate with all levels of management

Must have general computer skills and be proficient in Word, Excel, and PowerPoint

Excellent working knowledge of Patient Financial Services operations with specific focus on applicable discipline

Ability to work and coordinate with multiple parties

Ability to manage projects

Knowledge of AR management technology tools being utilized to deliver on key performance

Knowledge of healthcare regulatory rules and how they apply to revenue cycle operations and outsourcing service providers

Excellent verbal and written communication skills

Preferred

Lean, Six Sigma or other process improvement certification is a plus

Benefits

Medical, dental, vision, disability, and life insurance

Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.

Discretionary 401k match

10 paid holidays per year

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.