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Billtrust · 1 day ago

Customer Account Executive (Corporate) (East)

United States

Full-time

Remote

Mid Level

$80K/yr - $100K/yr

3+ years exp

Billtrust is a B2B order-to-cash software and digital payments market leader seeking an experienced Customer Account Executive (Corporate) to manage and expand relationships with mid-market and corporate customers. The role focuses on driving revenue growth through upsell and cross-sell opportunities while collaborating with various stakeholders to deliver tailored solutions.

Financial ServicesFinTechPaymentsSoftware

Responsibilities

Manage and grow relationships within an assigned portfolio of corporate accounts, driving expansion and increased product adoption across departments and locations

Lead strategic conversations with senior stakeholders in Finance, IT, and Procurement to align Billtrust solutions with initiatives like process automation, cost savings, and improved cash flow

Deliver impactful product presentations and demos that reflect the customer’s industry, pain points, and growth plans

Partner closely with Customer Success, Implementation, Product, and Marketing to ensure value realization and exceptional service

Develop and execute account plans that align Billtrust capabilities to customer goals and evolving business needs

Understand the customer’s operational environment, including their ERP systems, workflows, and reporting requirements

Share customer insights with internal teams to help inform product strategy and service delivery enhancements

Support contract renewals and lead commercial discussions, including procurement coordination and negotiation of deal terms

Qualification

B2B customer relationship managementSaaS sales experienceAccount strategy developmentARPayments knowledgeERP familiaritySales methodologies proficiencyCommunication skillsPresentation skillsCross-functional coordinationTeam-oriented mindset

Required

3-5+ years of success managing corporate or mid-market B2B customer relationships, preferably in SaaS, FinTech, or a related industry

Proven ability to exceed targets by identifying and closing upsell opportunities and driving product expansion

Experience selling SaaS platforms into corporate environments with deal sizes typically in the $50K–$250K ARR range

Strong communication and presentation skills, with the ability to influence senior functional leaders

Experience developing account strategies and leading cross-functional coordination to drive long-term growth

Proficiency with sales methodologies (e.g., MEDDIC, Challenger, or similar) and CRM tools such as Salesforce

Ability to thrive in a fast-paced, team-oriented, and performance-driven culture

Willingness to travel up to 20% for customer meetings and presentations

Preferred

Familiarity with AR, payments, or financial software and workflows is preferred

Familiarity with ERPs like NetSuite, Microsoft Dynamics, or other mid-market platforms is a plus

Benefits

Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!

A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.

Flexible Working Hours: We support your lifestyle- the results are what count.

Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.

Sabbatical: A paid leave to reward longevity and commitment to Billtrust.

Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.

Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.

Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.

Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.

Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.